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Three things that can cause conflict are


A) competition, social dilemmas, and equity.
B) social dilemmas, perceived injustice, and misperception.
C) equity, social dilemmas, and perceived injustice.
D) Jungian psychology, equity, and competition.

E) C) and D)
F) B) and D)

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Dean and Mary have been saving money since they got married. Now Dean wants to buy a new car, but Mary wants to continue saving for a new house. Dean and Mary


A) are experiencing conflict.
B) are experiencing dissonance.
C) have mirror-image perceptions.
D) are developing superordinate goals.

E) B) and C)
F) C) and D)

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Which of the following is associated with lose-lose scenarios?


A) time delay
B) being tough
C) both A and B
D) none of these choices

E) B) and C)
F) None of the above

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According to research on political rhetoric preceding attacks versus peace agreements,


A) simplistic rhetoric often precedes major peace agreements, and complicated rational thinking is employed when planning strategic attacks.
B) simplistic we-are-good/they-are-bad thinking is often evident immediately prior to aggressive actions.
C) impediments to problem-solving are often blocked in the peace agreement process.
D) rational thinking becomes more difficult as tensions decrease.

E) A) and D)
F) All of the above

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Gotlib and Colby have provided guidelines on how to avoid destructive quarrels and how to have good quarrels. Which of the following behaviours is not recommended for constructive quarrels?


A) welcome feedback about your behaviour.
B) tell the other party how she or he is feeling.
C) clearly define the issue and repeat the other's arguments in your own words
D) ask questions that help the other find words to express the concern

E) B) and C)
F) B) and D)

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Compare and contrast the Prisoner's Dilemma and the Tragedy of the Commons.

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______________ occurs when a neutral third party attempts to facilitate communication and offer suggestions for how to resolve a conflict.


A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

E) C) and D)
F) None of the above

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All of the following are recommendations for how to fight constructively except


A) divulge your positive and negative feelings.
B) offer positive suggestions for mutual improvement.
C) clearly define the issue and repeat the other's arguments in your own words
D) use your intimate knowledge of the other person to hit below the belt and humiliate.

E) A) and D)
F) A) and B)

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Research by Lindskold and associates on the GRIT technique has found that


A) its effectiveness is limited to minor conflicts only.
B) conciliation does enhance negotiations but only when parties surrender their self-interest.
C) announcing cooperative intent does boost cooperation.
D) maintaining equality of power does not protect against exploitation.

E) A) and C)
F) None of the above

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Which of the following is cited in the text as a method for resolving social dilemmas?


A) communication
B) punishment
C) GRIT
D) all of these choices.

E) A) and D)
F) A) and C)

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Carnevale and Choi (2000) reported that, in the past, the Pope resolved a geographical dispute between Argentina and Chile. In this context the Pope was a __________ who is trusted by both conflicting sides.


A) leader
B) mediator
C) lawyer
D) peacemaker

E) All of the above
F) None of the above

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Johnson and Johnson (2003) put children grades one to nine through about a dozen of conflict resolution training in six schools. They found that


A) the result was a more peaceful student community and increased academic achievement.
B) when implemented with a whole student body, there was no difference in the students' daily conflicts
C) the conflicts continued because the students did not trust the researchers.
D) None of the above.

E) A) and C)
F) B) and C)

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Deidra was in a car accident and is trying to bargain with the opposing insurance company for a monetary settlement for her medical bills and suffering. She demands $30,000 and states that she will accept no less. The insurance company offers her $15,000, take it or leave it. Deidra's bargaining situation demonstrates how


A) time delay can negatively impact effective bargaining.
B) the give and take process of bargaining works.
C) taking a tough stance can sometimes deadlock bargaining positions.
D) effective bargaining involves inflated offers so that counteroffers seem more reasonable.

E) B) and C)
F) A) and D)

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Darren grew up learning to dislike and mistrust girls. When he left his all-male high school to go to university, he became good friends with Doreen, a female student in his first-year class. Darren will most likely generalize his positive attitude toward Doreen to women as a whole if


A) he acknowledges that Doreen is a member of the "female" outgroup.
B) he continues to minimize the importance of gender on friendship.
C) he continues to have success on his first year class.
D) none of these choices.

E) A) and B)
F) None of the above

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Leaders who focus their group on a threatening external enemy can expect the group to


A) become distracted and less productive.
B) become divisive.
C) rebel against that leader.
D) become more cohesive.

E) A) and B)
F) B) and C)

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Groups in intractable conflict almost always experience all of the following except


A) taking pride in their own group and devaluing the outgroup
B) celebrate self-sacrifice and suppress criticism.
C) seeing their own goals as supremely important.
D) believing the outgroup to be victimized

E) None of the above
F) A) and C)

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Your text offers what advice when in conflict?


A) assume the other does not share your values
B) assume the other sees events exactly as you see them
C) compare perceptions, assuming the other sees the situation differently
D) simplify your thinking about the other

E) C) and D)
F) None of the above

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Equity exists when


A) rewards are distributed in proportion to individuals' contributions.
B) partners share equally in the rewards of collective effort.
C) rewards are distributed in relation to individuals' needs or deservingness.
D) group members decide among themselves how rewards are to be distributed.

E) A) and B)
F) A) and C)

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________________ occurs when conflicted parties seek an agreement through direct negotiation.


A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

E) A) and D)
F) None of the above

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Which of the following is true of peace?


A) Peace is more than the suppression of open conflict.
B) Peace always involves a real incompatibility of goals.
C) Social psychologists have studied interpersonal but not international peace.
D) Social psychologists have not been able to study peace in a laboratory setting.

E) A) and B)
F) A) and C)

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