Question 1

An employer's exclusion of workers from a workplace until they meet certain conditions is known as a

Accepted Answer

A)   strike.
B)   lockout.
C)   mediation.
D)   picket line.
E)   sabbatical.F) B) and E)
G) A) and C)

Question 2

A difference between an industrial union and a craft union is that only an industrial union

Accepted Answer

A)   contains members who have a particular skill or occupation.
B)   is often responsible for training its members through apprenticeships.
C)   organizes as many employees in as wide a range of skills as possible.
D)   represents a particular occupation.
E)   comprises members who change employers more often.F) A) and E)
G) B) and E)

Question 3

Most national unions in the United States are linked with the ________, an association that seeks to improve the shared interests of its member unions at the national level.

Accepted Answer

A)   National Labor Relations Act (NLR
A)  
B)   Society of Modern Trade Workers and the Trade Federation of the States (SMTW-TFS) 
C)   American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) 
D)   Chamber of Commerce (Co
C)  
E)   National Association of Manufacturers (NAM) F) A) and D)
G) A) and B)

Question 4

During the grievance process, the union appeals a grievance to top line management and senior industrial relations staff. What step comes next?

Accepted Answer

A)   The union steward and employee decide whether the contract was violated.
B)   The union decides whether to appeal the unresolved grievance to arbitration.
C)   The written grievance is submitted to the production superintendent, another line manager, or industrial relations representative.
D)   The decision resulting from the appeal is put into writing.
E)   The employee (and the union steward)  discuss the problem with a supervisor.F) A) and E)
G) A) and D)

Question 5

Which factor has been associated with the decline in union membership?

Accepted Answer

A)   high regulation in such areas as workplace safety and equal employment opportunity
B)   low competition between companies for scarce human resources
C)   high job growth in the manufacturing sector of the economy
D)   low costs of unionized labor
E)   low prospects for growth in the service industryF) B) and D)
G) A) and E)

Question 6

Identify the guideline that should be followed by a supervisor to discourage unions.

Accepted Answer

A)   promise employees that they will receive favorable terms or conditions of employment if they forgo union activity
B)   threaten employees with harsher terms and conditions of employment or employment loss if they engage in union activity
C)   limit direct contact with employees
D)   interrogate employees about pro-union or anti-union sentiments that they or others may have
E)   report any direct or indirect signs of union activity to a core management groupF) A) and B)
G) A) and E)

Question 7

Joining a union, whether recognized by the employer or not, is an activity protected under the National Labor Relations Act (NLRA).

Accepted Answer

A) True 
 B)False

Question 8

Mark and his colleagues are members of the union at Newsprint Inc. While negotiating the terms of the labor contract, they request their employer to deduct union dues from their paychecks. This type of contractual arrangement between the two parties is known as a(n)

Accepted Answer

A)   agency shop.
B)   checkoff provision.
C)   maintenance provision.
D)   trade-off provision.
E)   union shop.F) All of the above
G) C) and E)

Question 9

Identify the category of employees excluded by the National Labor Relations Board (NLRB)  from participating in organizing activities.

Accepted Answer

A)   employees in multiple facilities within a single employer
B)   employees covered by multiple employers
C)   employees with managerial duties
D)   employees who have been on strike for economic reasons for less than one year and who have been replaced by other employees
E)   employees who have a community of interest in their wages, hours, and working conditionsF) All of the above
G) B) and C)

Question 10

Brayden, a production manager at Helix Inc., is against the idea of forming a union. He believes that unionization may negatively affect the company's profit margins. Which statement best supports Brayden's viewpoint?

Accepted Answer

A)   Union workers tend to exhibit lower levels of productivity than nonunion workers.
B)   Unions are designed to cater to the interests of management rather than to those of employees.
C)   Unionization tends to reduce the overall costs of labor and operations.
D)   Forming an employee union will reduce the risk of work stoppages.
E)   Unionization is associated with higher costs in wages and benefits.F) C) and D)
G) A) and C)

Question 11

Unlike union membership for workers in businesses, union membership among government workers has remained strong.

Accepted Answer

A) True 
 B)False

Question 12

Jake, a manager at Wishful Company, is concerned because negotiations with the union are breaking down, and the union is discussing a strike. What would be the major harm from management's perspective?

Accepted Answer

A)   The company would have to hire replacement workers, and they might be more productive.
B)   When the company does not have enough workers, production output will fall.
C)   Employees will call off the strike if they do not receive pay from their employer.
D)   Employees are rarely serious when they threaten to go on strike.
E)   Employees will decide they are better off without union representation.F) B) and C)
G) B) and E)

Question 13

What is true of a craft union?

Accepted Answer

A)   It represents many different occupations.
B)   Membership in the union is the result of working for a particular employer in the industry.
C)   Changing employers is not very common.
D)   It is often responsible for training members through apprenticeships.
E)   It consists of members who are linked by their work in a particular industry.F) A) and D)
G) All of the above

Question 14

Lyla, a neutral third party, tries to resolve a conflict initiated by a manager and union representative at Houghlin Inc. She does so by listening to what both parties have to say about the issue and facilitating the negotiations. In this scenario, Lyla is exercising which type of alternative to work stoppages?

Accepted Answer

A)   mediation
B)   final-offer arbitration
C)   fact-finder technique
D)   conventional arbitration
E)   rights arbitrationF) C) and E)
G) A) and E)

Question 15

Identify the right statement regarding the effects of unions on company performance.

Accepted Answer

A)   As a result of the type of pay system favored by unions, employees are more inclined to compete than cooperate.
B)   Most studies show that union workers are less productive than nonunion workers.
C)   On average, union members receive higher wages and more generous benefits than nonunion workers.
D)   The introduction of a union invariably results in the employer paying less attention to employee ideas.
E)   Evidence shows that unions have a large positive effect on profits.F) A) and E)
G) B) and C)

Question 16

Originally, the National Labor Relations Act (NLRA) did not contain a list of any unfair labor practices by unions.

Accepted Answer

A) True 
 B)False

Question 17

In collective bargaining, the term ________ refers to the range of employees and employers covered by the contract.

Accepted Answer

A)   arbitrated team
B)   bargaining structure
C)   union leverage
D)   differentiated group
E)   associate mediationF) A) and B)
G) A) and D)

Question 18

Steve is a new employee at Regency Inc. He wants to work for the company, but he has no desire to join the union or even consider the possibility of becoming a member in the future. Which security provision of union membership is most suitable for Steve?

Accepted Answer

A)   a closed shop provision, because it gives an employee the right to participate in decision making without becoming a member
B)   a maintenance of membership provision, because it allows employees to join the union as passive members
C)   a union shop provision, because it helps an employee use indirect influence to affect management-union contracts
D)   an agency shop provision, because it requires employees to pay union dues but does not force them to become members
E)   a checkoff provision, because it requires all the employees of an organization to join the union, regardless of their preferencesF) A) and D)
G) A) and B)

Question 19

During an organizing campaign, what occurs when union representatives make contact with employees, present their message about the union, and invite them to sign an authorization card?

Accepted Answer

A)   The unions determine who is eligible to vote.
B)   The union is automatically recognized if at least 30 percent of employees agree.
C)   The National Labor Relations Board (NLR
B)   conducts a secret-ballot election if only 30 to 50 percent of employees signed cards.
D)   The National Labor Relations Board (NLR
B)   certifies the union as the exclusive representative of employees if the employer refuses to sign the card.
E)   The employees cannot participate in any of the proceedings.F) A) and E)
G) B) and C)

Question 20

Cooperation between labor and management may feature employee involvement in decision making and self-managing employer teams.

Accepted Answer

A) True 
 B)False

Exam 15: Collective Bargaining and Labor Relations

A difference between an industrial union and a craft union is that only an industrial union

Correct Answer
verified

Identify the right statement regarding the effects of unions on company performance.

Correct Answer
verified

Jake, a manager at Wishful Company, is concerned because negotiations with the union are breaking down, and the union is discussing a strike. What would be the major harm from management's perspective?

Correct Answer
verified

Brayden, a production manager at Helix Inc., is against the idea of forming a union. He believes that unionization may negatively affect the company's profit margins. Which statement best supports Brayden's viewpoint?

Correct Answer
verified

Most national unions in the United States are linked with the ________, an association that seeks to improve the shared interests of its member unions at the national level.

Correct Answer
verified

An employer's exclusion of workers from a workplace until they meet certain conditions is known as a

Correct Answer
verified

Mark and his colleagues are members of the union at Newsprint Inc. While negotiating the terms of the labor contract, they request their employer to deduct union dues from their paychecks. This type of contractual arrangement between the two parties is known as a(n)

Correct Answer
verified

Steve is a new employee at Regency Inc. He wants to work for the company, but he has no desire to join the union or even consider the possibility of becoming a member in the future. Which security provision of union membership is most suitable for Steve?

Correct Answer
verified

Identify the guideline that should be followed by a supervisor to discourage unions.

Correct Answer
verified

Originally, the National Labor Relations Act (NLRA) did not contain a list of any unfair labor practices by unions.

Correct Answer
verified

Which factor has been associated with the decline in union membership?

Correct Answer
verified

Joining a union, whether recognized by the employer or not, is an activity protected under the National Labor Relations Act (NLRA).

Correct Answer
verified

In collective bargaining, the term ________ refers to the range of employees and employers covered by the contract.

Correct Answer
verified

During the grievance process, the union appeals a grievance to top line management and senior industrial relations staff. What step comes next?

Correct Answer
verified

Identify the category of employees excluded by the National Labor Relations Board (NLRB) from participating in organizing activities.

Correct Answer
verified

Cooperation between labor and management may feature employee involvement in decision making and self-managing employer teams.

Correct Answer
verified

Unlike union membership for workers in businesses, union membership among government workers has remained strong.

Correct Answer
verified

What is true of a craft union?

Correct Answer
verified

During an organizing campaign, what occurs when union representatives make contact with employees, present their message about the union, and invite them to sign an authorization card?

Correct Answer
verified

Correct Answer
verified

Exam 15: Collective Bargaining and Labor Relations

A difference between an industrial union and a craft union is that only an industrial union

Correct AnswerverifiedShow Answer

Identify the right statement regarding the effects of unions on company performance.

Correct AnswerverifiedShow Answer

Jake, a manager at Wishful Company, is concerned because negotiations with the union are breaking down, and the union is discussing a strike. What would be the major harm from management's perspective?

Correct AnswerverifiedShow Answer

Brayden, a production manager at Helix Inc., is against the idea of forming a union. He believes that unionization may negatively affect the company's profit margins. Which statement best supports Brayden's viewpoint?

Correct AnswerverifiedShow Answer

Most national unions in the United States are linked with the ________, an association that seeks to improve the shared interests of its member unions at the national level.

Correct AnswerverifiedShow Answer

An employer's exclusion of workers from a workplace until they meet certain conditions is known as a

Correct AnswerverifiedShow Answer

Mark and his colleagues are members of the union at Newsprint Inc. While negotiating the terms of the labor contract, they request their employer to deduct union dues from their paychecks. This type of contractual arrangement between the two parties is known as a(n)

Correct AnswerverifiedShow Answer

Steve is a new employee at Regency Inc. He wants to work for the company, but he has no desire to join the union or even consider the possibility of becoming a member in the future. Which security provision of union membership is most suitable for Steve?

Correct AnswerverifiedShow Answer

Identify the guideline that should be followed by a supervisor to discourage unions.

Correct AnswerverifiedShow Answer

Originally, the National Labor Relations Act (NLRA) did not contain a list of any unfair labor practices by unions.

Correct AnswerverifiedShow Answer

Which factor has been associated with the decline in union membership?

Correct AnswerverifiedShow Answer

Joining a union, whether recognized by the employer or not, is an activity protected under the National Labor Relations Act (NLRA).

Correct AnswerverifiedShow Answer

In collective bargaining, the term ________ refers to the range of employees and employers covered by the contract.

Correct AnswerverifiedShow Answer

During the grievance process, the union appeals a grievance to top line management and senior industrial relations staff. What step comes next?

Correct AnswerverifiedShow Answer

Identify the category of employees excluded by the National Labor Relations Board (NLRB) from participating in organizing activities.

Correct AnswerverifiedShow Answer

Cooperation between labor and management may feature employee involvement in decision making and self-managing employer teams.

Correct AnswerverifiedShow Answer

Unlike union membership for workers in businesses, union membership among government workers has remained strong.

Correct AnswerverifiedShow Answer

What is true of a craft union?

Correct AnswerverifiedShow Answer

During an organizing campaign, what occurs when union representatives make contact with employees, present their message about the union, and invite them to sign an authorization card?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

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