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The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.


A) first-in,first-out
B) employment at will
C) reciprocal employment
D) mutual consent

E) A) and B)
F) B) and D)

Correct Answer

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Workers who are paid a __________ receive a fixed compensation weekly,biweekly,or monthly.


A) commission
B) salary
C) piece rate
D) royalty

E) B) and D)
F) A) and D)

Correct Answer

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Toni Matthews is interested in a position that has opened up at her firm,but she wants to find out more about the type of work and responsibilities involved in the job.A document that would have the information she wants is the job specification.

A) True
B) False

Correct Answer

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The first four steps in human resource planning all lead to the final step,which is the development of a strategic human resource plan.

A) True
B) False

Correct Answer

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Because of the continuous flow of potential employees into the labor market,recruiting usually is the easiest task for a human resource manager to accomplish.

A) True
B) False

Correct Answer

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Employers must verify that employment candidates are eligible to work in the U.S.as mandated by:


A) Manpower Development and Training Act
B) Civil Rights Act of 1991
C) Immigration Reform and Control Act
D) Occupational Safety and Health Act

E) A) and D)
F) B) and C)

Correct Answer

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One implication of today's flatter corporate structures is that:


A) employees are more likely to get a lateral transfer,before a promotion.
B) firms are becoming less interested in hiring contingent workers.
C) a greater number of workers are now classified as middle managers.
D) workers are expecting more of their pay in the form of stock options.

E) A) and B)
F) A) and C)

Correct Answer

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In 2008,Congress passed the Americans with Disabilities Amendments Act.What was the scope of the changes?


A) This law placed added emphasis on the hiring of employees with "visible" disabilities.
B) This law decreased the fine for businesses that do not employ disabled persons but followed through with a tax break for businesses who hire disabled citizens.
C) The amendment widened the scope of what types of things are covered under the disabilities umbrella.
D) In light of so many soldiers coming back from the war,the amendment re-focused disabilities to include only physical disabilities.

E) None of the above
F) B) and C)

Correct Answer

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Managers at a local bank are discussing the absentee problems they are experiencing at their west side location.Although the workers do a good job and serve customers well when they are on the job,they tend to report to work late at least two days each week,and often want to leave early.Job sharing might be a good staffing arrangement for the managers to consider.

A) True
B) False

Correct Answer

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Reggie is learning to be a carpenter by working alongside experienced carpenters.After one more year of successful training,his union will classify Reggie as a journeyman.Reggie is participating in an apprenticeship program.

A) True
B) False

Correct Answer

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Part-time workers,seasonal workers and independent contractors are all examples of contingent workers.

A) True
B) False

Correct Answer

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A job analysis results in two written statements.They are:


A) the human resource inventories and the affirmative action statement.
B) the labor supply assessment and the labor demand assessment.
C) the job description and the job specification.
D) the job title review and the performance appraisal.

E) None of the above
F) A) and B)

Correct Answer

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While talking with a group of family and friends,Jeanne mentions that she was offered an impressive golden handshake by her employer.Which of the following statements is she most likely to make next?


A) "That will teach those guys to discriminate against me."
B) "It's great to work for a company that encourages employees to further their education."
C) "I've already looked into using some of the money to go on a trip to Europe when I retire."
D) "Of course,I would have really preferred to receive money,but just knowing that top executives will take the time to recognize my accomplishments,makes me feel better about my work."

E) None of the above
F) A) and D)

Correct Answer

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Chris Schubert is a human resource manager with the Night Owl Publishing Company.He just finished creating a document that describes what editors do at their jobs.The study Chris has completed is known as a human resource inventory.

A) True
B) False

Correct Answer

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Wal-Mart stores in northern Illinois have gone to a ___________,where management works four 10-hour days,and has four days off.


A) flextime system
B) compressed workweek
C) job rotation system
D) constrained workweek

E) All of the above
F) A) and B)

Correct Answer

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Helen Caldwell is a human resource manager for a firm that is planning to switch to a more sophisticated production method.As a human resource manager,one of Helen's duties will be to forecast the demand for the type of labor needed to implement the new method.

A) True
B) False

Correct Answer

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Salespeople often are paid a _______ based on a percentage of their sales.


A) commission
B) salary
C) royalty
D) piece rate

E) A) and B)
F) B) and C)

Correct Answer

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In their efforts to accommodate disabled workers,most firms experience difficulties with cultural changes,more so than with structural changes.

A) True
B) False

Correct Answer

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Many firms now offer their employees ___________ benefits,such as on-site haircuts and free breakfasts,which help employees maintain a balance between work and family life.


A) real-time
B) situational
C) break time
D) soft

E) A) and B)
F) None of the above

Correct Answer

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Artificial intelligence software already exists that will review information provided by an applicant and e-mail a report to a manager with a recommendation as to whether the applicant should be interviewed.

A) True
B) False

Correct Answer

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