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As you consider the factors of production,which of the following did management theorist,Peter Drucker believe to be one of the most important contributing factors to increasing our nation's wealth?


A) land
B) labor
C) knowledge
D) capital

E) C) and D)
F) A) and C)

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Women currently own less than ten percent of all businesses.

A) True
B) False

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Zero defects means that there is a company goal of no mistakes in making products.

A) True
B) False

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Businesses are supporting single-parent families with:


A) social security benefits.
B) a more lenient welfare system.
C) more flexible work benefits such as flex time and family leave.
D) limited benefits due to the declining numbers of these families.Five-member families are steadily growing.

E) A) and B)
F) A) and C)

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Max is in charge of production for a family-owned firm that makes and sells sports gloves including baseball gloves,softball gloves,golf gloves,and more.He has stated that speed of delivery is the most important factor for success in the competitive environment.Which of the following would be the best response to Max?


A) You are right on target,Max.Time is money.
B) You are the man,Max.As long as our price is competitive,speedy delivery will win in today's changing marketplace.
C) Well Max,speed isn't everything.What would exceed our customers' expectations? Some consumers may put more importance on high quality and/or lower prices.
D) Dude,you couldn't be more wrong.Quality is the name of the game.He who has the best product will win in the competitive environment.

E) A) and B)
F) A) and C)

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Sue is a single mother with two small children.Her employer is considering providing family leave.Since Sue is a single mom with small children,she is unlikely to benefit from this program.

A) True
B) False

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Public schools,charities and government agencies generally ___________.


A) are incorporated
B) do not seek to earn a profit
C) provide goods rather than services
D) do not have any stakeholders

E) None of the above
F) All of the above

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A business incurs a ___________ if its costs and expenses exceed its revenues.


A) loss
B) liability
C) debit
D) dividend

E) A) and C)
F) A) and B)

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Gabriella wants to compare the price of a designer bag she saw in a local department store,with other stores that may have the same.She locates the product on three different websites on the Internet,and then stumbles on a site that does the price shopping for her.Gabriella's quest is an example of how customers are using __________ to solve problems.


A) price shopping
B) databases
C) information technology
D) social networking

E) A) and B)
F) A) and C)

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Sergio's frustration with his lack of freedom and flexibility at work indicates that Bigbux:


A) prefers the use of cross-functional teams rather than individual initiative.
B) has not adopted a strategy of empowerment.
C) knows that the best way to ensure good customer service is to closely monitor its lower-level employees.
D) is trying to please customers as well as other stakeholders.

E) A) and B)
F) A) and C)

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Describe what we mean by greening and thinking green.List several ways that people and businesses are participating in the green movement.List business opportunities that may emerge from this movement.

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Greening refers to a movement to save en...

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Working as an entrepreneur is the only way to succeed in business.

A) True
B) False

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SleekWrap is a company that produces industrial coatings for the steel industry.Until recently it relied on wholesalers to distribute its products to other businesses,but now it also sells directly to its business customers through its website.This is an example of the largest and most important type of e-commerce transaction.

A) True
B) False

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Money is one of the five factors of production that contribute to the creation of wealth.

A) True
B) False

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One reason given for the decline in the number of U.S.workers employed in manufacturing is that manufacturing firms in the U.S.have become more efficient.

A) True
B) False

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The two main types of e-commerce are:


A) online and offline.
B) EDI and EDC.
C) wholesale and retail.
D) B2B and B2C.

E) B) and C)
F) All of the above

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Planet Earth Developers is a large nation-wide construction company with home offices in Lansing,MI.The local media often remarks about the pristine landscaping that surrounds the home office that sits on a 30-acre complex.At the back end of the complex are several large warehouses and garages that hold large equipment.The grounds surrounding these warehouses look like a well-maintained park.Across the street from the garages are several shops and businesses.The CEO,"Planet Paul" as his employees call him) ,often talks about how thankful he is that the town permits him to store the company equipment at that site,and vows to always maintain the premises for his neighbors the other businesses that thrive in that area) ,not to mention that he asks 100 employees to come to work there everyday.Which of the following statements describes Planet Paul's business philosophy?


A) Planet Paul is a nice guy whose company made a lot of money,so he is willing to spread it around.
B) Planet Paul understands that even though it may cost a little more,stakeholder considerations are very important if you want your business to thrive.
C) Planet Paul is more concerned about town politics than about the company profits.He should ask his employees if they would rather have that money in their pockets than on the lawns.
D) Planet Paul is taking a business risk that his trucks and equipment will not make too much noise as they enter and exit the garages.

E) C) and D)
F) A) and D)

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Life of Luxury,Inc. ,is a mail order firm that specializes in expensive and unusual gifts for all occasions.The company keeps a large file of information on all of its regular customers,including names,addresses,type of gifts they have ordered in the past,and the size and frequency of their orders.The electronic file which stores this information is an) :


A) spreadsheet.
B) MP3 file.
C) PERT file.
D) database.

E) A) and B)
F) A) and C)

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High tax rates tend to:


A) promote economic development.
B) make a nation's currency tradable.
C) discourage entrepreneurship.
D) reduce the amount of money created by the government.

E) All of the above
F) C) and D)

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___________ is a measure of the general well-being and satisfaction derived from a variety of factors including political freedom,safety,education,and a clean environment.


A) Standard of living
B) Quality of life
C) Gross national income
D) Social satisfaction index

E) C) and D)
F) A) and C)

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