A) interfunctional matrix organization.
B) multidivisional group think-tank.
C) multi-modal product development team.
D) cross-functional self-managed team.
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verified
True/False
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Multiple Choice
A) departmentalization.
B) division of labor.
C) job specialization.
D) delegation of authority.
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True/False
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Multiple Choice
A) increased
B) decreased
C) become an obsolete term in organization design
D) led to tall organizations
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Multiple Choice
A) function.
B) process.
C) customer type.
D) market opportunities.
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Multiple Choice
A) bureaucratic
B) top down
C) free form
D) decentralized
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Multiple Choice
A) In the beginning, company procedures that require value judgments are often too costly. As the business grows, the owner can add ethical procedures to each job.
B) The principles of organization state that the only company objective is to gain profits for the owner(s) or stockholders. If your competitors are cutting corners with safety regulations, you should consider the same.
C) The only way to be profitable is to avoid risk. If new safety equipment becomes available that is applicable to your business, even if it slows productivity, you should adopt it.
D) The corporate culture you create as you begin your service will last a long time. Your workers will adopt your values.
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True/False
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True/False
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True/False
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Multiple Choice
A) encourage esprit de corps among employees in various departments.
B) increase the cost of labor through economies of scale.
C) respond quickly to customer demands.
D) increase sales through multiple customer contacts by several layers of management.
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Multiple Choice
A) competitive benchmarking.
B) a virtual corporation.
C) core competency ranking.
D) real-time transparency.
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Multiple Choice
A) staff
B) line
C) first-line
D) secondary
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True/False
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Multiple Choice
A) Matrix
B) Inverted
C) Ordered
D) Bureaucratic
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Multiple Choice
A) it is very responsive to the wants and needs of customers.
B) there are very few layers of management.
C) it encourages cooperation among different departments within the organization.
D) employees know they are expected to follow the rules and regulations.
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True/False
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True/False
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Multiple Choice
A) Top management at IICC intends to empower its first-line employees.
B) Top management at IICC wants to improve customer service response time.
C) Top management desires to maintain a uniform image and high-quality service.
D) IICC wants to utilize a cross-functional organization.
Correct Answer
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