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According to Maslow's hierarchy of needs,which of the following needs do people strive to satisfy first?


A) Security needs
B) Physiological needs
C) Social needs
D) Esteem needs
E) Self-actualization needs

F) C) and D)
G) C) and E)

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The difference between flextime and a compressed work week is that in the case of the former:


A) the number of working days remains unaffected.
B) the office timings are fixed.
C) employees are given the option of working from home.
D) employees typically work 10 hours per day.
E) employees typically work for four days.

F) C) and E)
G) B) and E)

Correct Answer

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Which of the following is the first step in a typical motivation process?


A) Need
B) Motivation
C) Objective
D) Action
E) Satisfaction

F) A) and D)
G) B) and E)

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Theory Z is more participative and encourages lifelong employee commitment more than traditional management approaches.

A) True
B) False

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According to Herzberg's two-factor theory,which of the following is a motivational factor?


A) Supervision
B) Working conditions
C) Salary
D) Security
E) Responsibility

F) D) and E)
G) All of the above

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Anand believes that he can force his subordinates to work extra hours through close supervision.He instills fear among employees by threatening to cancel bonuses if deadlines are not met.Anand could be described as:


A) a Theory X manager according to McGregor.
B) a Theory Y manager according to McGregor.
C) a Theory Z manager according to Ouchi.
D) a manager who meets Maslow's esteem needs of employees.
E) a manager who focuses on the hygiene factors proposed by Herzberg.

F) A) and D)
G) All of the above

Correct Answer

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Simon works as a medical transcriptionist.She is required to log in 40 hours in four days and take three days off.Simon's work schedule is an example of:


A) flextime.
B) compressed work week.
C) job sharing.
D) job enrichment.
E) job enlargement.

F) A) and C)
G) All of the above

Correct Answer

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Why are managers reluctant to offer telecommuting options to their employees?


A) It increases overhead costs for companies.
B) It increases fixed costs for companies.
C) It increases the work load for employees who take the option.
D) It increases security concerns.
E) It increases employee turnover.

F) C) and D)
G) None of the above

Correct Answer

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