Question 1

What is orientation (onboarding)and what does it prepare employees for? Why do organizations provide orientation?

Accepted Answer

Orientation/onboarding is training desig...

Question 2

Which one of the following is NOT true of mentoring?

Accepted Answer

A)  Mentoring programs tend to be most successful when they are a condition of employment i.e.mandatory.
B)  Most mentoring relationships develop informally as a result of interests or values shared by the mentor and protégé.
C)  Employees most likely to seek and attract a mentor are emotionally stable,have the ability to adapt their behaviour to different situations,and have a high need for power and achievement.
D)  Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program.
E)  Organizations should carefully select mentors on the basis of their interpersonal and technical competencies.F) A) and B)
G) A) and C)

Question 3

A protean career is a career that changes frequently based on changes in the person's interests,abilities,and values,and in the work environment.

Accepted Answer

A) True 
 B)False

Question 4

Behaviour modelling is best for improving:

Accepted Answer

A)  technical skills.
B)  interpersonal skills.
C)  conceptual skills.
D)  clerical skills.
E)  marketing skills.F) B) and E)
G) D) and E)

Question 5

In this type of training,teams or work groups get an actual problem,work on solving it,commit to an action plan,and are accountable for carrying out the plan.

Accepted Answer

A)  Experiential learning
B)  Self-directed learning
C)  Action learning
D)  Team training
E)  Coordination trainingF) A) and D)
G) B) and D)

Question 6

Diversity training programs generally emphasize either:

Accepted Answer

A)  learning or results.
B)  evaluation or implementation.
C)  attitude awareness and change or behaviour change.
D)  spending or investment.
E)  none of the abovE.F) None of the above
G) B) and D)

Question 7

Measures of training success generally include all but one of the following.Name the exception.

Accepted Answer

A)  Satisfaction with the program
B)  Margin of error
C)  Behaviour change
D)  Knowledge or skills learned
E)  Improvements in individual and/or organizational performanceF) A) and B)
G) A) and C)

Question 8

Circumstances resembling an invisible barrier that keep many women and other members of the employment equity groups from attaining the top jobs in organizations has come to be known as the:

Accepted Answer

A)  glass cliff.
B)  career ladder.
C)  ceiling barrier.
D)  glass ceiling.
E)  career labyrinth.F) C) and D)
G) A) and B)

Question 9

Name and discuss each of the three stages of the needs assessment process.

Accepted Answer

The needs assessment process involves th...

Question 10

Which of the following is NOT a way to help employees learn?

Accepted Answer

A)  Avoid relating new ideas to previously learned concepts.
B)  Provide memory cues.
C)  Provide opportunities to repeat and practise material.
D)  Use pictures,not just words.
E)  Practise in a variety of contexts and settings.F) A) and B)
G) A) and C)

Question 11

An engineer accepting an assignment as a shift supervisor in order to develop his or her management skills is an example of a(n) :

Accepted Answer

A)  lateral demotion.
B)  sabbatical.
C)  downward move.
D)  externship.
E)  promotion.F) A) and D)
G) B) and E)

Question 12

Orientation of new employees is sometimes called "outboarding".

Accepted Answer

A) True 
 B)False

Question 13

The identified pattern or progression of jobs or roles within an organization refers to:

Accepted Answer

A)  job enrichment.
B)  a development plan.
C)  career paths.
D)  succession planning.
E)  action planning.F) A) and B)
G) A) and E)

Question 14

Approaches to employee development fall into four broad categories: informal education,assessment,job experiences,and interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 15

The first step in the instructional design process is:

Accepted Answer

A)  evaluate results.
B)  plan the training program.
C)  select training methods.
D)  ensure employees' readiness for training.
E)  assess needs for training.F) A) and C)
G) D) and E)

Question 16

Two types of relationships used for employee development are mentoring and ___________.

Accepted Answer

A)  helping
B)  learning
C)  advising
D)  coaching
E)  supportingF) B) and E)
G) B) and C)

Question 17

action planning and follow-up.

Accepted Answer

A) True 
 B)False

Question 18

Self-paced online learning has become the most widely used training method.

Accepted Answer

A) True 
 B)False

Question 19

The final step in the career management process is:

Accepted Answer

A)  self-assessment.
B)  feedback.
C)  goal setting.
D)  action planning and follow-up.
E)  career pathing.F) C) and D)
G) C) and E)

Question 20

Write an objective that fulfills the three components of an effective training objective,and then indicate which words within the objective fulfill each of these components.

Accepted Answer

A training objective might read:
"After ...

Exam 6: Training, Learning, and Development

Circumstances resembling an invisible barrier that keep many women and other members of the employment equity groups from attaining the top jobs in organizations has come to be known as the:

Correct AnswerverifiedShow Answer

Write an objective that fulfills the three components of an effective training objective,and then indicate which words within the objective fulfill each of these components.

Correct AnswerverifiedA training objective might read:"After ...View AnswerShow Answer

action planning and follow-up.

Correct AnswerverifiedShow Answer

An engineer accepting an assignment as a shift supervisor in order to develop his or her management skills is an example of a(n) :

Correct AnswerverifiedShow Answer

Two types of relationships used for employee development are mentoring and ___________.

Correct AnswerverifiedShow Answer

Name and discuss each of the three stages of the needs assessment process.

Correct AnswerverifiedThe needs assessment process involves th...View AnswerShow Answer

Which one of the following is NOT true of mentoring?

Correct AnswerverifiedShow Answer

The final step in the career management process is:

Correct AnswerverifiedShow Answer

What is orientation (onboarding)and what does it prepare employees for? Why do organizations provide orientation?

Correct AnswerverifiedOrientation/onboarding is training desig...View AnswerShow Answer

In this type of training,teams or work groups get an actual problem,work on solving it,commit to an action plan,and are accountable for carrying out the plan.

Correct AnswerverifiedShow Answer

Measures of training success generally include all but one of the following.Name the exception.

Correct AnswerverifiedShow Answer

A protean career is a career that changes frequently based on changes in the person's interests,abilities,and values,and in the work environment.

Correct AnswerverifiedShow Answer

Self-paced online learning has become the most widely used training method.

Correct AnswerverifiedShow Answer

The first step in the instructional design process is:

Correct AnswerverifiedShow Answer

Approaches to employee development fall into four broad categories: informal education,assessment,job experiences,and interpersonal relationships.

Correct AnswerverifiedShow Answer

The identified pattern or progression of jobs or roles within an organization refers to:

Correct AnswerverifiedShow Answer

Which of the following is NOT a way to help employees learn?

Correct AnswerverifiedShow Answer

Behaviour modelling is best for improving:

Correct AnswerverifiedShow Answer

Diversity training programs generally emphasize either:

Correct AnswerverifiedShow Answer

Orientation of new employees is sometimes called "outboarding".

Correct AnswerverifiedShow Answer

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A training objective might read:
"After ...
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The needs assessment process involves th...
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Orientation/onboarding is training desig...
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Correct Answer
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