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The difference in performance for organizations with participatory decision-making practices and those with less participation decreases over time.

A) True
B) False

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A consensus among organization members about an organization's mission can help the organization move smoothly toward its goals.

A) True
B) False

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The three decisions that managers regularly face about their organization's culture are ______________, ______________, or ______________ the culture.

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creating, ...

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One theory of the culture-performance connection sees an organization gaining a competitive advantage when each of the following is present except


A) The culture is rare.
B) The culture is participatory.
C) The culture is valuable.
D) The culture is not easily imitated.

E) B) and C)
F) B) and D)

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Organizational culture defines the content of what a new employee must learn to become an accepted organizational member.

A) True
B) False

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A person who uses newspaper articles and financial reports to diagnose an organization's culture is likely a(n) _______________ to the organization.

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According to the ______________ theory of ethics, free and informed choice of what affects employees is an important part of an ethical organizational culture.

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A manager concludes that she should change the organization's culture from one of centralized decision making to one that values participation in decision making at all levels. She believes the change will benefit most employees in the organization, although some union employees will resist. This manager's view is consistent with which theory of ethics?


A) Utilitarianism.
B) Rights.
C) Justice.
D) Egoism.

E) A) and B)
F) A) and C)

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______________ are found in the physical features of an organization's culture, including interior decor, architecture, and types of clothing.

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All the functions of organizational culture come together to serve an overarching function-reduction of ______________ in human relationships.

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anxiety or...

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The cultures of ______________ organizations (employer, family, college, or university) can make ______________ on a person.

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different,...

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Outsiders can know with certainty an organizational culture's values and basic assumptions.

A) True
B) False

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An organization's culture helps it adapt to its external environment and coordinates its internal processes.

A) True
B) False

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An organizational culture's connection to an organization's reward system and its external environment represents which dimension of organizational culture?


A) Pervasiveness.
B) Levels.
C) Interdependency.
D) Political.

E) B) and D)
F) B) and C)

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An organization that has cultural values consistent with the view that everyone should have an equal chance for advancement is subscribing to the _______________ theory of ethics.


A) Egoism
B) Justice
C) Rights
D) Utilitarian

E) A) and B)
F) A) and C)

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The plurality dimension of organizational culture views culture as widely dispersed within an organization.

A) True
B) False

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Subcultures can lead to different ______________ and the use of ______________. The potential conflict that can result is another organizational culture ______________.

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worldviews...

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The primary function of organizational culture is to


A) Derive an organizational mission.
B) Adapt to the environment.
C) Coordinate internal processes.
D) Reduce anxiety in human relationships.

E) None of the above
F) A) and B)

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Which of the following statements is false about organizational culture and organizational performance?


A) Organizations with cultures that presented clear goals to employees performed better than organizations that did not.
B) Organizations with greater participation in decision making had higher sales than those with less participation.
C) Organizations with strong culture values that emphasize customers, shareholders, and employees, and value leadership at all levels outperform organizations without those cultural characteristics.
D) In accounting firms that emphasized accuracy of work and risk taking, high-performing employees quit at a higher rate than poorly performing employees.

E) All of the above
F) C) and D)

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The ______________ dimension emphasizes the existence of subcultures in most organizational cultures.

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