Question 1

Kellen just took a job as a financial advisor with a large firm. He wants to make sure that all of his business dealings are ethical. Which of the following will give him guidance on any gray or ambiguous area he may face at his new job?

Accepted Answer

A)   a detailed mission statement
B)   a sustainability statement
C)   a code of ethics
D)   a code of liability
E)   a personal moral statementF) C) and D)
G) A) and E)

Question 2

Which statement is true of how the mass media reports on the ethical conduct of businesses?

Accepted Answer

A)   The mass media focuses equally on misconduct and good ethical conduct.
B)   The mass media focuses more on misconduct than good ethical conduct.
C)   The mass media focuses more on good ethical conduct than misconduct.
D)   The mass media rarely reports on the ethical conduct of businesses.
E)   The mass media supports businesses by giving the public the impression that misconduct is not widespread.F) D) and E)
G) C) and D)

Question 3

All of the following are criteria the Ethisphere Institute uses to select its annual list of the world's most ethical companies EXCEPT

Accepted Answer

A)   corporate citizenship and responsibility.
B)   corporate governance.
C)   legal, regulatory, and reputation track record.
D)   innovation that contributes to the company's well-being.
E)   industry leadership.F) A) and E)
G) B) and D)

Question 4

Physical threats, ignoring someone, yelling, and the use of profanity fall under which type of organizational misconduct?

Accepted Answer

A)   conflict of interest
B)   discrimination
C)   abusive behavior
D)   misuse of company time
E)   retaliation by employeesF) A) and E)
G) B) and D)

Question 5

What is an argument that supports social responsibility?

Accepted Answer

A)   Business may not have the expertise needed to assess and make decisions about social and economic issues.
B)   The responsibility of business to society is to earn profits and create jobs.
C)   As members of society, businesses and their employees should support society through taxes and contributions to social causes.
D)   Participation in social programs gives businesses greater power, perhaps at the expense of concerned stakeholders.
E)   Social problems are the responsibility of the government agencies and officials who can be held accountable by voters.F) A) and C)
G) D) and E)

Question 6

The fact that environmental responsibility requires trade-offs means that it

Accepted Answer

A)   instigates trade relations.
B)   facilitates international competition.
C)   helps in generating profits.
D)   imposes costs on both business and the public.
E)   promotes the practice of fair trade.F) A) and B)
G) A) and E)

Question 7

All of the following are true of the causes of ethical conflict EXCEPT

Accepted Answer

A)   codes of conduct increase ethical conflict for employees.
B)   ethical conflict increases when employees feel that their company is exerting pressure on them to engage in unethical conduct.
C)   business managers often experience some tension between their own ethical beliefs and their obligations to the organizations where they work.
D)   employees often experience some tension between their own ethical beliefs and their obligations to the organizations where they work.
E)   many employees utilize different ethical standards at work than they do at home.F) A) and D)
G) A) and C)

Question 8

Which of the following indicates that a person has begun the process of resolving an ethical issue?

Accepted Answer

A)   deciding not to discuss what he or she is doing with co-workers or superiors
B)   recognizing the ethical issue and openly discussing it with others
C)   ignoring the ethical issue until it goes away
D)   making decisions without recognizing the embedded ethical issue
E)   recognizing the ethical issue and keeping it secretF) B) and C)
G) All of the above

Question 9

Mouna, a regional sales manager with WaterWorks Corp., often shops online during her office hours. In this scenario, discuss the kind of misconduct that Mouna engages in and other kinds of misconduct that belong to the same category as per the National Business Ethics Survey.

Accepted Answer

In this scenario, Mouna's online shoppin...

Question 10

What is a reason why a code of ethics is important?

Accepted Answer

A)   It alerts employees about important issues and risks to address.
B)   It provides an individual approach to dealing with ethical decisions.
C)   It serves as an internal document, which is not shared with the public, suppliers, or regulatory authorities.
D)   It negates the need to have systems for reporting or places to go for advice when facing an ethical issue.
E)   It negates the need to evaluate and improve ethical decision making.F) B) and E)
G) D) and E)

Question 11

A hairdryer manufacturer produced a new model that could dry a person's hair in under five minutes. When customers used this hairdryer and experienced scalp and hand burns, the manufacturer was required to create and enforce detailed plans to prevent future burns. This example relates to

Accepted Answer

A)   fairness and honesty.
B)   competition.
C)   obeying laws and regulations.
D)   intimidating behavior.
E)   business relationships.F) C) and D)
G) A) and D)

Question 12

All of the following are common areas of misconduct observed in the workplace EXCEPT

Accepted Answer

A)   misuse of company time.
B)   abusive and intimidating behavior.
C)   separation of personal financial interests from business dealings.
D)   misuse of company resources.
E)   conflict of interest.F) B) and E)
G) A) and B)

Question 13

All of the following are associated with dishonesty EXCEPT

Accepted Answer

A)   lack of integrity.
B)   competition.
C)   lack of disclosure.
D)   lying.
E)   cheating.F) C) and E)
G) A) and B)

Question 14

The European Commission investigated Google to determine whether it promoted its own search results over those of other search engines in spite of their relevance. The aspect of fairness at issue here is

Accepted Answer

A)   conflict of interest.
B)   communications.
C)   competition.
D)   dishonesty.
E)   disclosure of potential harm.F) B) and C)
G) A) and D)

Question 15

After a major horse race, it was discovered that the winner had drugged his horse to make it run faster. Even though there was not a specific rule against drugging horses, the horse's owner, trainer, and jockey were banned from the racing industry. This exemplifies how

Accepted Answer

A)   negative judgment directly affects an organization's ability to achieve its business goals.
B)   unfair society can be in making ethical judgments.
C)   ethics can be blown out of proportion.
D)   important social responsibility is.
E)   easily ethical issues can be resolved.F) None of the above
G) A) and C)

Question 16

In the realm of business ethics, when automobile companies fail to issue recalls in a timely manner, this is an issue related to

Accepted Answer

A)   conflict of interest.
B)   communications.
C)   product design.
D)   business relationships.
E)   financing.F) B) and D)
G) C) and D)

Question 17

All of the following are true of current trends in ethics programs EXCEPT

Accepted Answer

A)   organizations are moving away from legally based ethical initiatives.
B)   organizations are moving toward cultural- or integrity-based initiatives.
C)   organizations recognize that effective business ethics programs are good for business performance.
D)   firms that develop higher levels of trust function more efficiently and effectively and avoid damaged company reputations and product images.
E)   organizations are moving toward legally based ethical initiatives.F) None of the above
G) B) and C)

Question 18

Kishan, an employee at United Works, is considered a bully by his co-workers. Describe in detail the types of activities that constitute bullying in the workplace.

Accepted Answer

Bullying belongs to the abusive and inti...

Question 19

A company committed to corporate citizenship might be engaged in

Accepted Answer

A)   the development of a new website.
B)   dumping hazardous waste on land rather than in waterways.
C)   the expansion of the company's social media presence.
D)   fundraising for a political candidate.
E)   sustainable manufacturing processes.F) A) and D)
G) A) and C)

Question 20

The acceptability of behavior of a business rests solely with the business itself.

Accepted Answer

A) True 
 B)False

Exam 2: Business Ethics and Social Responsibility

A company committed to corporate citizenship might be engaged in

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In the realm of business ethics, when automobile companies fail to issue recalls in a timely manner, this is an issue related to

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After a major horse race, it was discovered that the winner had drugged his horse to make it run faster. Even though there was not a specific rule against drugging horses, the horse's owner, trainer, and jockey were banned from the racing industry. This exemplifies how

Correct AnswerverifiedShow Answer

The fact that environmental responsibility requires trade-offs means that it

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All of the following are criteria the Ethisphere Institute uses to select its annual list of the world's most ethical companies EXCEPT

Correct AnswerverifiedShow Answer

What is a reason why a code of ethics is important?

Correct AnswerverifiedShow Answer

All of the following are true of the causes of ethical conflict EXCEPT

Correct AnswerverifiedShow Answer

Mouna, a regional sales manager with WaterWorks Corp., often shops online during her office hours. In this scenario, discuss the kind of misconduct that Mouna engages in and other kinds of misconduct that belong to the same category as per the National Business Ethics Survey.

Correct AnswerverifiedIn this scenario, Mouna's online shoppin...View AnswerShow Answer

Which statement is true of how the mass media reports on the ethical conduct of businesses?

Correct AnswerverifiedShow Answer

Physical threats, ignoring someone, yelling, and the use of profanity fall under which type of organizational misconduct?

Correct AnswerverifiedShow Answer

Kishan, an employee at United Works, is considered a bully by his co-workers. Describe in detail the types of activities that constitute bullying in the workplace.

Correct AnswerverifiedBullying belongs to the abusive and inti...View AnswerShow Answer

Kellen just took a job as a financial advisor with a large firm. He wants to make sure that all of his business dealings are ethical. Which of the following will give him guidance on any gray or ambiguous area he may face at his new job?

Correct AnswerverifiedShow Answer

The acceptability of behavior of a business rests solely with the business itself.

Correct AnswerverifiedShow Answer

All of the following are associated with dishonesty EXCEPT

Correct AnswerverifiedShow Answer

Which of the following indicates that a person has begun the process of resolving an ethical issue?

Correct AnswerverifiedShow Answer

A hairdryer manufacturer produced a new model that could dry a person's hair in under five minutes. When customers used this hairdryer and experienced scalp and hand burns, the manufacturer was required to create and enforce detailed plans to prevent future burns. This example relates to

Correct AnswerverifiedShow Answer

All of the following are common areas of misconduct observed in the workplace EXCEPT

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What is an argument that supports social responsibility?

Correct AnswerverifiedShow Answer

All of the following are true of current trends in ethics programs EXCEPT

Correct AnswerverifiedShow Answer

The European Commission investigated Google to determine whether it promoted its own search results over those of other search engines in spite of their relevance. The aspect of fairness at issue here is

Correct AnswerverifiedShow Answer

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In this scenario, Mouna's online shoppin...
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Bullying belongs to the abusive and inti...
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