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The Boston Consulting Group (BCG) business portfolio analysis requires an organization to locate the position for each of its strategic business units (SBUs) on a growth-share matrix.In a growth-share matrix,the vertical axis of the matrix indicates


A) the annual rate of growth of the firm's largest competitor.
B) the relative dollar market share of the largest competitor.
C) the annual rate of growth of the SBU's industry.
D) the relative unit market share of the largest competitor.
E) the annual rate of growth of the firm itself.

F) B) and C)
G) B) and D)

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What are the three steps involved in the planning phase of the strategic marketing process?


A) Step 1: situation (SWOT) analysis;Step 2: market-product focus and goal setting;and Step 3: the marketing program
B) Step 1: analysis;Step 2: planning;and Step 3: implementation
C) Step 1: set market and product goals;Step 2: select target markets and find points of difference;and Step 3: position the product
D) Step 1: identify industry trends;Step 2: analyze competitors;and Step 3: assess own organization
E) Step 1: Why do we exist?;Step 2: What will we do?;and Step 3: How will we do it?

F) B) and E)
G) All of the above

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At the functional level,the organization's strategic direction becomes


A) much more manageable since its offerings have been finalized.
B) the most specific and most focused in terms of implementing the company's goals.
C) broader since for less complex firms,the corporate and functional levels may merge.
D) more general to avoid the "not invented here syndrome" that could result in missed opportunities.
E) the sole responsibility of the CEO.

F) A) and E)
G) A) and B)

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A subsidiary,division,or unit of an organization that markets a set of related offerings to a clearly defined group of customers is referred to as a


A) strategic business unit.
B) strategic industry level.
C) private corporation.
D) product grouping.
E) marketing department.

F) B) and E)
G) A) and D)

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All of the following are marketing actions that can be taken as a result of a SWOT analysis except which?


A) Exploit an opportunity
B) Collaborate with a competitor
C) Avoid a disaster-laden threat
D) Build on a strength
E) Correct a weakness

F) A) and C)
G) B) and C)

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An organization's foundation includes all of these except which?


A) Organizational culture.
B) Business definition.
C) Vision.
D) Core values.
E) Mission.

F) B) and E)
G) A) and E)

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Which of the following statements about strategy is most accurate?


A) An organization can be all things to all people because it has access to all the resources it needs to discover and satisfy the needs and wants of its target markets.
B) The marketing department helps to both set an organization's direction and move it there.
C) The American Marketing Association (AMA) recently has established the definition of strategy.
D) Strategy is an organization's short-term course of action designed to deliver a specific customer experience while achieving its internal standards.
E) Only start-up organizations must develop strategies to help them raise capital as well as focus and direct their efforts to accomplish their goals.

F) B) and E)
G) C) and D)

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Figure 2-1 Figure 2-1    -In Figure 2-1 above,B represents the ________,the highest of the three levels of strategy in an organization. A) functional level B) board of directors C) corporate level D) CEO E) strategic business unit level -In Figure 2-1 above,B represents the ________,the highest of the three levels of strategy in an organization.


A) functional level
B) board of directors
C) corporate level
D) CEO
E) strategic business unit level

F) A) and C)
G) A) and E)

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A key role of the marketing department is to "look outward." This is accomplished by


A) allocating financial resources across strategic business units.
B) communicating the vision of the marketing department forcefully enough to be incorporated into the overall mission of the company.
C) forming cross-functional teams to help solve the organization's marketing problems.
D) implementing new accounting regulations passed by legislators.
E) listening to customers in order to inform decisions for developing and producing offerings.

F) C) and E)
G) A) and E)

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A marketing plan refers to


A) the long-term decisions made to implement the marketing program and the monitoring of those decisions.
B) a technique that marketing managers use to quantify performance measures and growth targets to analyze their firm's strategic business units (SBUs) as though they were a collection of separate investments.
C) a road map for the marketing activities of an organization for a specified future time period,such as one year or five years.
D) the detailed day-to-day operational decisions essential to the overall success of marketing strategies.
E) a road map for the entire organization for a specified future period of time,such as one year or five years.

F) A) and D)
G) A) and C)

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Identify and describe the three steps of the planning phase of the strategic marketing process.

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Step 1: situation (SWOT)analysis is an o...

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An effective summary tool for an organization's situation analysis is referred to as


A) SWOT analysis.
B) strategic management planning.
C) environmental scanning.
D) market-product grid analysis.
E) marginal analysis.

F) B) and D)
G) C) and E)

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What is the purpose of the evaluation phase of the strategic marketing process? How is it accomplished?

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The evaluation phase of the strategic ma...

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Ben & Jerry's mission-driven approach led the company to successfully implement many highly creative organizational and marketing strategies.One example includes


A) ISO 9000,promoting the quality concept through its commitment to making the finest ice cream from the best ingredients.
B) "linked prosperity," which encouraged the success of all constituents including employees.
C) Regeneration Nation,generating enough revenue for the firm to be a completely nonprofit organization.
D) Give and Go,donating 10 percent of its net profits to local charitable causes and an additional 5 percent to support producers that practice sustainable farming.
E) PartnerShops,Ben & Jerry scoop shops that are independently owned and operated by community-based nonprofit organizations.

F) A) and D)
G) None of the above

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A marketing strategy is the means by which a marketing goal is to be achieved.The two parts that usually characterize a marketing strategy are


A) specific organizational goals and objectives.
B) a detailed marketing plan and a marketing budget.
C) marketing strategies and marketing tactics.
D) a specified target market and a marketing program to reach it.
E) marketing metrics and marketing dashboards to track effectiveness.

F) A) and B)
G) C) and E)

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A situation analysis requires a firm to consider the external forces and trends that affect it.Some of these may be favorable to the organization while others may be unfavorable.Which of the following is an example of an external force?


A) The firm buys its own fleet of trucks,so it no longer needs to hire a trucking company for distribution.
B) A hiring freeze is put into place.Although no one is fired,no one can be hired.
C) A goal is set to close the gap between production costs and profits.
D) A city government bans cigarette smoking inside all restaurants and bars in the city limits.
E) Shareholders are rewarded with a sizable dividend check.

F) A) and E)
G) B) and E)

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Alcatel offers a simple cell phone with calling and an FM radio for use in most international markets.This an example of Alcatel's


A) evaluation strategy.
B) price strategy.
C) place strategy.
D) promotion strategy.
E) product strategy.

F) B) and C)
G) A) and E)

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Weight Watchers is a weight-management company with operations in about 30 countries.Consumers buy almost $5 billion of Weight Watchers-branded products each year,and every week approximately 1.3 million people attend Weight Watchers meetings.The company's brand recognition and meeting infrastructure are difficult for competitors to match,providing a


A) viable mission.
B) competitive advantage.
C) tactical innovation.
D) core benefit.
E) sales orientation.

F) C) and D)
G) B) and E)

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Figure 2-4 Figure 2-4    -In Figure 2-4 shown above,SBUs found in quadrant B would be called A) cash cows. B) stars. C) question marks. D) dogs. E) hedgehogs. -In Figure 2-4 shown above,SBUs found in quadrant B would be called


A) cash cows.
B) stars.
C) question marks.
D) dogs.
E) hedgehogs.

F) A) and E)
G) A) and D)

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To develop a successful marketing plan for a soft drink,the process of ________ would most likely be used to group consumers on the basis of whether they prefer sugar-free and caffeine-free soda,caffeine-free sugared soda,or regular soda with sugar and caffeine.


A) market aggregation
B) product segmentation
C) customer grouping
D) mass marketing
E) market segmentation

F) D) and E)
G) All of the above

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