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Customer intimacy refers to the dividing of the organization's work units into defined functional areas.

A) True
B) False

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Managerial hierarchy refers to the level of responsibility and decision-making authority which is transferred to each specific managerial position.

A) True
B) False

Correct Answer

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Prioritization and sequencing of what needs to be accomplished is required by the management team for a restructuring effort to be successful.

A) True
B) False

Correct Answer

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A _______ organizational structure takes into consideration that individuals will have specific expertise related to defined departmental areas.


A) Functional
B) Matrix
C) Customer
D) Divisional
E) Geographic

F) D) and E)
G) B) and C)

Correct Answer

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Independence Electronics prides itself as a world-class producer of components used in CD and DVD players.The outstanding performance of the production department indicates that this activity is one of the firm's ________.


A) fiscal responsibilities
B) core competencies
C) benchmark assets
D) target competitive advantages

E) B) and D)
F) B) and C)

Correct Answer

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Studies indicate that a manager's span of control is limited to seven employees.

A) True
B) False

Correct Answer

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Organizational Structure,Culture and Management Approach defines the managerial evaluation and control processes utilized to determine the success of the organization in meeting its strategic and operational goals and objectives

A) True
B) False

Correct Answer

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Coordination of the Work Effort refers to the grouping of tasks and the facilitation of the collaborative efforts between departments which must occur within the organization.

A) True
B) False

Correct Answer

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A Matrix organizational structure takes into consideration that individuals will have specific expertise related to defined departmental areas.

A) True
B) False

Correct Answer

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Organization's size is a factor used to determine the best organizational structure for a particular company?

A) True
B) False

Correct Answer

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________ refers to the degree of entrepreneurship which is embedded into the organization.


A) Innovation support
B) Employee Interaction
C) Risk Allowance
D) Competitive Emphasis
E) Control Protocols

F) A) and E)
G) D) and E)

Correct Answer

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Continuous improvement tactics refers to the need of the organization to fully analyze the type,number,and responsibilities of the various positions and align these to the tasks needed to be completed.

A) True
B) False

Correct Answer

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In an organization characterized by decentralized authority,top management delegates decision-making authority to middle and supervisory management.

A) True
B) False

Correct Answer

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Some firms use a combination of departmentalization techniques.

A) True
B) False

Correct Answer

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Organizational Structure,Culture and Management Approach refers to the decision-making hierarchy,the delegated span of control within an organization,and the allocation of position power within it.

A) True
B) False

Correct Answer

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Mechanisms for Effective Talent Management relates to the formal framework around which the business system is designed and how such a structure directs and influences collaboration,the exchange of knowledge,the communication of and sharing of ideas,and the work environment surrounding the accomplishment of tasks and the meeting of responsibilities.

A) True
B) False

Correct Answer

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Departmentalization by function typically increases the cost of doing business.

A) True
B) False

Correct Answer

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________ refers to the grouping of tasks and the facilitation of the collaborative efforts between departments which must occur within the organization.


A) Managerial hierarchy
B) Hierarchy requirements
C) Coordination of the Work Effort
D) Span of control
E) Nature of the work

F) B) and D)
G) C) and D)

Correct Answer

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Degree of Departmentalization is one of the building blocks that the reorganization of a business' structure generally focuses on?

A) True
B) False

Correct Answer

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Learning curves for staff involved is fundamentally influenced by the structure,culture,and managerial approach?

A) True
B) False

Correct Answer

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