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When faced with a serious ethical dilemma, Michael chose a solution that created the greatest good for the greatest number of people. Michael used the utilitarian rule.

A) True
B) False

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_____ are thoughts and feelings that tell people what is right or wrong.


A) Moral scruples
B) Ethical dilemmas
C) Aesthetics
D) Norms
E) Reiterations

F) B) and C)
G) A) and B)

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_____ are frequently in the position of having to juggle the interests of different stakeholders, including themselves.


A) Stockholders
B) Customers
C) Contractors
D) Managers
E) Suppliers

F) A) and D)
G) A) and C)

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Under the justice rule, managers should determine fair rules and procedures for distributing outcomes to stakeholders.

A) True
B) False

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The managers of Lehman Brothers, whose bankruptcy helped propel the 2008-2009 financial crisis, used loopholes in U.K. law to hide billions of dollars of worthless assets in its balance sheet to disguise its poor financial condition. Which of the following approaches to how to be socially responsible is illustrated from this example? Author: I took this change from the questions section above and corrected it. However, I think the sentence was better before the change.


A) Accommodative
B) Proactive
C) Defensive
D) Obstructionist
E) Obligatory

F) B) and D)
G) A) and C)

Correct Answer

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Steve has noticed that there has been an error in his weekly pay stub and the company has unknowingly paid him too much. Steve is pondering whether to report this issue or not. This is an example of an ethical dilemma.

A) True
B) False

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Moral principles or beliefs about what is the right or appropriate way to behave are known as ethics.

A) True
B) False

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Companies that go out of their way to learn about the needs of different stakeholders and use organizational resources to promote their interests are using the _____ approach.


A) accommodative
B) proactive
C) defensive
D) obstructionist
E) offensive

F) All of the above
G) None of the above

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The approach to social responsibility most likely to be taken by a typical large U.S. company is the _____ approach.


A) accommodative
B) proactive
C) defensive
D) obstructionist
E) offensive

F) B) and D)
G) A) and E)

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One managerial implication of the justice model is that managers should base their decisions on:


A) the effects the decision can have on stakeholders' rights
B) what provides maximum profits to the company
C) whatever promotes a fair distribution of outcomes
D) arbitrary factors
E) the competitor's decision making strategies

F) A) and E)
G) A) and D)

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An accommodative approach acknowledges the need to support social responsibility.

A) True
B) False

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Under the practical rule, a manager would not be reluctant to communicate a decision to people outside the company when:


A) the decision, although unethical, would increase shareholders' wealth.
B) a typical person would consider the decision acceptable.
C) a typical person wouldn't care about the decision.
D) a typical person is unaware of the harmful implications of the decision.
E) he/she could blame the top management of the firm.

F) A) and D)
G) A) and E)

Correct Answer

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Dianna has noticed that there has been an error in her weekly pay stub and the company has unknowingly paid her too much. This example illustrates a(n) _____.


A) moral scruple
B) ethical dilemma
C) empiricism
D) norm
E) logical positivism

F) B) and E)
G) A) and E)

Correct Answer

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When making appointment decisions, it is wise for the board of directors to avoid scrutinizing the reputations and ethical records for top managers.

A) True
B) False

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When making business decisions, managers must consider the claims of stockholders exclusively.

A) True
B) False

Correct Answer

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Demonstrating its social responsibility helps a company build a good _____.


A) infrastructure
B) production unit
C) selection process
D) reputation
E) organizational hierarchy

F) A) and E)
G) B) and D)

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A person's confidence and faith in another person's goodwill is called:


A) trust
B) reputation
C) responsibility
D) moral standing
E) emotional value

F) B) and C)
G) A) and C)

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Which of the following approaches to how to be socially responsible is characterized by low levels of socially responsible behavior? Author: I took this change from the questions section above and corrected it. However, I think the sentence was better before the change.


A) Accommodative
B) Proactive
C) Defensive
D) Obstructionist
E) Obligatory

F) B) and E)
G) All of the above

Correct Answer

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Which of the following statements is true of organizational ethics?


A) Employees are much more likely to act unethically when a credo exists.
B) Employees are more likely to act unethically when the company's top managers consistently endorse the ethical principles in its corporate credo.
C) Top managers play the least important role in determining a company's ethics.
D) The individual ethics of a company's founders and top managers are especially important in shaping the organization's code of ethics.
E) They are standards that govern how members of a profession, trade, or craft should conduct themselves when performing work-related activities.

F) All of the above
G) C) and D)

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Managers at Enron prevented employees from selling Enron shares in their pension funds while they sold hundreds of millions of dollars' worth of their own Enron stock. This illustrates the _____ approach to social responsibility.


A) accommodative
B) proactive
C) defensive
D) obstructionist
E) offensive

F) A) and B)
G) A) and E)

Correct Answer

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