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A variable is a business intelligence characteristic that stands for a value that cannot change over time.

A) True
B) False

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The chief knowledge officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

A) True
B) False

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Which data types are typically found in the Sales department?


A) Sales data,customer data,commission data,and customer support data
B) Employee data,promotion data,vacation data
C) Investment data,monetary data,reporting data
D) Transactional data,purchasing data,payroll data,tax data

E) B) and D)
F) A) and C)

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A stakeholder is a person or group that has an interest or concern in an organization.Stakeholders drive business strategies,and depending on the stakeholder's perspective,the business strategy can change.

A) True
B) False

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All of the following are common tools used in industry to analyze and develop competitive advantages,except _________.


A) Five Forces Model
B) Three Generic Strategies
C) competitive analysis model
D) value chain analysis

E) B) and C)
F) B) and D)

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Which of the below represents procurement as part of the support value activities in a value chain analysis?


A) Purchases inputs such as raw materials,resources,equipment and supplies
B) Applies MIS to processes to add value
C) Distributes goods and services to customers
D) Promotes,prices,and sells products to customers

E) None of the above
F) All of the above

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Inbound logistics and operations are part of the support value activities.

A) True
B) False

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There are many different stakeholders found in an organization.Stakeholders drive business strategies,and depending on the stakeholder's perspective,the business strategy can change.Which of the following is a main concern for partners/suppliers?


A) Exceptional customer service
B) Fair compensation
C) Professional associations
D) Reliable contracts

E) A) and B)
F) C) and D)

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MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

A) True
B) False

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Which of the following is not considered a core driver of the information age?


A) Information
B) Business intelligence
C) Knowledge
D) Variables

E) B) and C)
F) C) and D)

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Jason Charney is the CIO of Zapp Industries.Which of the following is among his primary responsibilities?


A) Advocate and communicate the MIS strategy by building and maintaining strong executive relationships
B) Determine the types of information the enterprise will capture,retain,analyze,and share
C) Ensure the efficiency of MIS systems throughout the organization
D) Develop MIS safeguards against attacks from hackers and viruses

E) A) and D)
F) A) and B)

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In a SWOT analysis,which of the following could you discover as potential inner weaknesses (harmful) ?


A) Cost advantages
B) Damaged reputation
C) New markets
D) Competitor issues

E) B) and C)
F) C) and D)

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Callie Crystal owns and operates one of the most successful local coffee shops in Denver,called The Edgewater Café.Each time a customer purchases their 100th cup of coffee at The Edgewater Café they receive a free pound of coffee of their choice.What is Callie attempting to create with her unique "Free Pound of Coffee" marketing program?


A) Reducing buyer power with a loyalty program
B) Increasing buyer power with a loyalty program
C) Decreasing supplier power with a differentiated product
D) Creating a substitute product

E) B) and C)
F) A) and D)

Correct Answer

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What is a way of monitoring the entire system in a company,by viewing the multiple inputs being processed to produce outputs?


A) Feedback thinking
B) Systems thinking
C) Output management
D) Operational thinking

E) A) and B)
F) B) and C)

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Most organizations maintain positions such as chief executive officer (CEO),chief financial officer (CFO),and chief operations officer (COO)at the strategic level.

A) True
B) False

Correct Answer

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According to Fast Company magazine,chief automation officer is a new executive level we might see created over the next decade.Which of the following includes the roles and responsibilities of this officer?


A) Manage and defend intellectual property,copy-rights and patents
B) Determines if a person or business process can be replaced by a robot or software
C) Create the optimal relationship between user and technology
D) Ensure the ethical and legal use of information within an organization

E) C) and D)
F) None of the above

Correct Answer

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Which of the following is not considered a category within the primary value activities in a value chain analysis?


A) Inbound logistics
B) Firm infrastructure
C) Operations
D) Service

E) A) and D)
F) B) and D)

Correct Answer

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The value chain will group a company's activities into two categories: primary value activities and support value activities.

A) True
B) False

Correct Answer

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In a SWOT analysis,potential external threats are harmful when they identify all threats or risks detrimental to your organization,including new market entrants,substitute products,employee turnover,differentiating products,shrinking markets,adverse changes in regulations,economic shifts,and so on.

A) True
B) False

Correct Answer

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Who is responsible for ensuring the ethical and legal use of information within a company?


A) Chief knowledge officer (CKO)
B) Chief privacy officer (CPO)
C) Chief technology officer (CTO)
D) Chief information officer (CIO)

E) C) and D)
F) A) and B)

Correct Answer

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