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The current impetus to innovate comes from the need to ____________________________.


A) to cut time while still creating a competitive advantage
B) to cut costs, while still destroying a competitive advantage
C) to cut costs, while still creating a competitive advantage
D) to increase costs, while still creating a competitive advantage

E) A) and B)
F) A) and C)

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When a user enters or updates information in one ERP module,it is immediately andally updated throughout the entire system.

A) True
B) False

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Industry experts say the power consumption of data centres is decreasing every five years or so,making them one of the slowest-growing drags on energy in the nation.

A) True
B) False

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Human resource components have the ability to identify employees that are likely to ________ the company.

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Explain the business value of integrating supply chain management,customer relationship management,and enterprise resource planning systems.

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Most organizations piecemeal their appli...

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Business-online ______________ help executives find employees,and they're increasingly useful in other areas,such as sales and marketing.

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Explain how a central database the heart of an ERP system.

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The heart of an ERP system is ...

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Customers and suppliers now demand access to ERP information including:


A) order status
B) inventory levels
C) invoice reconciliation
D) All of the above.

E) None of the above
F) B) and C)

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Workers at Shell Canada's refineries find the new ERP system complex and difficult to search for information.

A) True
B) False

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Sustainable,or "green," IT describes the manufacture,management,use,and disposal of information technology in a way that minimizes damage to the environment,which is a critical part of a corporation's responsibility.

A) True
B) False

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_____________ ERP components are the traditional components included in most ERP systems and they primarily focus on internal operations.

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Data warehouses are a popular extension to which ERP component?


A) Business intelligence
B) Customer relationship management
C) Supply chain management
D) E-business

E) A) and B)
F) A) and D)

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ERP systems are not fundamentally ready for the external world of e-business.

A) True
B) False

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________________ is a management system that enables organizations to clarify their vision and strategy and translate them into action.


A) Legacy systems
B) Balanced scorecard
C) ERP
D) SCM

E) All of the above
F) A) and B)

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The large toy manufacturer described in the book was unable to fulfill any of its Web orders less than a week before Christmas because:


A) There were no toys left in the warehouse.
B) There were no trucks available to deliver the toys.
C) It could not organize its basic order processing function.
D) There had been a huge snowstorm.

E) A) and C)
F) None of the above

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Which activities do production and materials management components perform?


A) Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.
B) Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
D) None of the above

E) A) and B)
F) A) and C)

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Off the rack,off the rack and tailor to fit,and custom made are terms that apply to buying a suit or an __________ system.

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Human resource component is one of the three most common _________ ERP components.

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Industry experts say the power consumption of ________________ is doubling every five years or so,making them one of the fastest-growing drags on energy in the nation.

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Compare core enterprise resource planning components and extended enterprise resource planning components.

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Core ERP components-traditional componen...

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