Question 1

_____ involves going to the area where activities take place and watching what is occurring.

Accepted Answer

A)  Setting standards
B)  Personal observation
C)  Deviation analysis
D)  Defining performance
E)  Reinforcing successF) B) and C)
G) C) and D)

Question 2

Which of the following controls takes place before operations begin?

Accepted Answer

A)  Feedback control
B)  Clan control
C)  Initial control
D)  Feedforward control
E)  Concurrent controlF) A) and E)
G) B) and C)

Question 3

Which of the following is not periodically assessed as an essential part of a company's internal audits?

Accepted Answer

A)  Planning
B)  Organizing
C)  Leading
D)  Controlling efforts
E)  Competing against rivalsF) A) and C)
G) A) and B)

Question 4

Lexie uses the results of customer surveys to point out ways that her cashiers can improve their service. This is an example of _____ control.

Accepted Answer

A)  feedforward
B)  concurrent
C)  clan
D)  market
E)  feedbackF) A) and B)
G) B) and E)

Question 5

Adriana is a financial manager at Environmental Fuel Inc., a producer of ethanol for use as an alternative fuel. She makes a budget that shows the anticipated receipts and expenses of the company. As the last budget that she creates for the upcoming year, it also shows the amount of working capital available and whether the company will need loans. Which of the following types of budgets has Adriana created?

Accepted Answer

A)  A master budget
B)  A cash budget
C)  A cost production budget
D)  A production budget
E)  A sales budgetF) A) and D)
G) B) and E)

Question 6

Gillian's company relies on rules, as set forth in the employee handbook, the authority of managers, and regular employee reviews to guide performance. Gillian's company uses _____ control.

Accepted Answer

A)  bureaucratic
B)  market
C)  feedback
D)  concurrent
E)  clanF) C) and D)
G) A) and B)

Question 7

On the balance sheet, the amount accruing to a corporation's owners is referred to as ____.

Accepted Answer

A)  a liability
B)  transfer price
C)  an asset
D)  stockholders' equity
E)  return on investmentF) B) and E)
G) A) and B)

Question 8

Which of the following conditions must be true for clan control to be effective?

Accepted Answer

A)  Managers stress the mindless following of the rules.
B)  The company culture emphasizes status and authority.
C)  Managers create a culture that encourages correct behavior.
D)  The company culture promotes whistle blowing.
E)  The top executives are secretive about the company's values and goals.F) A) and C)
G) None of the above

Question 9

Which of the following is an outcome of bureaucratic controls?

Accepted Answer

A)  Inflexible behavior
B)  Decentralized decision making
C)  Boundarylessness
D)  Empowered workforce
E)  Innovation and creativityF) A) and D)
G) A) and C)

Question 10

A ratio of profit to capital used, or a rate of return from capital, is referred to as ____.

Accepted Answer

A)  the debt-equity ratio
B)  the leverage ratio
C)  return on investment
D)  net working capital
E)  transfer priceF) C) and E)
G) B) and E)

Question 11

On which of the following would Tony be working?

Accepted Answer

A)  Balance sheet
B)  Assets
C)  Liabilities
D)  Stockholders' equity
E)  Profit and loss statementF) A) and E)
G) A) and C)

Question 12

Describe feedforward, feedback, and concurrent control. Give an example of each.

Accepted Answer

The answer of Describe feedforward, feedback, and concurrent control. Give...

Question 13

Control is defined as

Accepted Answer

A)  the function that concentrates on the exceptions to, or significant deviations from, the expected result or standard.
B)  an itemized financial statement of the income and expenses of a company's operations.
C)  valid performance standards that are expressed in quantitative terms.
D)  the manipulation of information or the reporting of false performance data to beat the system.
E)  any process that directs the activities of individuals toward the achievement of organizational goals.F) A) and C)
G) All of the above

Question 14

Manuel was new to his organization but quickly noticed a pattern at the annual budgeting session. Mid-level managers were asking for unrealistically high budgets, while top management was attempting to request budgets under last year's actual expenditures. Both parties were using strategies that are referred to as ____.

Accepted Answer

A)  budget breakdowns
B)  bureaucratic budgeting
C)  budget resistance
D)  tactical behaviors
E)  rigid behaviorsF) B) and D)
G) A) and E)

Question 15

Which of the following approaches to bureaucratic control is described in option 3?

Accepted Answer

A)  Feedback
B)  Feedforward
C)  Concurrent
D)  Market
E)  ClanF) B) and E)
G) D) and E)

Question 16

In contrast to bureaucratic controls, market controls involve the use of

Accepted Answer

A)  rules and regulations.
B)  economic forces.
C)  authority.
D)  autocratic power.
E)  norms.F) B) and C)
G) C) and D)

Question 17

Which of the following controls is future oriented and aims to prevent problems before they arise?

Accepted Answer

A)  Feedback control
B)  Proactive control
C)  Feedforward control
D)  Reactive control
E)  Concurrent controlF) A) and C)
G) B) and E)

Question 18

Liquidity ratios indicate a company's

Accepted Answer

A)  ability to pay short-term debts.
B)  ability to generate a financial return on sales.
C)  relative amounts of funds supplied by creditors.
D)  ability to meet its long-term financial obligations.
E)  profitability and leverage ratios.F) B) and C)
G) A) and B)

Question 19

A(n)  _____ is the level of expected performance for a given goal; it is a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.

Accepted Answer

A)  goal
B)  objective
C)  standard
D)  control process
E)  auditF) None of the above
G) D) and E)

Question 20

Olympia has been put in charge of a group of young employees who were recently hired by her company. In her new role as a supervisor, she is careful to keep an eye on the young employees to ensure that they work efficiently and avoid making serious mistakes. Which of the following types of control is Olympia using?

Accepted Answer

A)  Organizational modification
B)  Concurrent control
C)  Management adjustment
D)  Feedback control
E)  Feedforward controlF) B) and E)
G) A) and B)

Exam 16: Managerial Control

Which of the following approaches to bureaucratic control is described in option 3?

Correct Answer
verified

Which of the following is not periodically assessed as an essential part of a company's internal audits?

Correct Answer
verified

Describe feedforward, feedback, and concurrent control. Give an example of each.

Correct Answer
verified

Gillian's company relies on rules, as set forth in the employee handbook, the authority of managers, and regular employee reviews to guide performance. Gillian's company uses _____ control.

Correct Answer
verified

On the balance sheet, the amount accruing to a corporation's owners is referred to as ____.

Correct Answer
verified

On which of the following would Tony be working?

Correct Answer
verified

Which of the following conditions must be true for clan control to be effective?

Correct Answer
verified

Which of the following is an outcome of bureaucratic controls?

Correct Answer
verified

Which of the following controls is future oriented and aims to prevent problems before they arise?

Correct Answer
verified

Liquidity ratios indicate a company's

Correct Answer
verified

Correct Answer
verified

In contrast to bureaucratic controls, market controls involve the use of

Correct Answer
verified

Correct Answer
verified

Lexie uses the results of customer surveys to point out ways that her cashiers can improve their service. This is an example of _____ control.

Correct Answer
verified

_____ involves going to the area where activities take place and watching what is occurring.

Correct Answer
verified

A ratio of profit to capital used, or a rate of return from capital, is referred to as ____.

Correct Answer
verified

Control is defined as

Correct Answer
verified

Correct Answer
verified

A(n) _____ is the level of expected performance for a given goal; it is a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.

Correct Answer
verified

Which of the following controls takes place before operations begin?

Correct Answer
verified

Exam 16: Managerial Control

Which of the following approaches to bureaucratic control is described in option 3?

Correct AnswerverifiedShow Answer

Which of the following is not periodically assessed as an essential part of a company's internal audits?

Correct AnswerverifiedShow Answer

Describe feedforward, feedback, and concurrent control. Give an example of each.

Correct AnswerverifiedShow Answer

Gillian's company relies on rules, as set forth in the employee handbook, the authority of managers, and regular employee reviews to guide performance. Gillian's company uses _____ control.

Correct AnswerverifiedShow Answer

On the balance sheet, the amount accruing to a corporation's owners is referred to as ____.

Correct AnswerverifiedShow Answer

On which of the following would Tony be working?

Correct AnswerverifiedShow Answer

Which of the following conditions must be true for clan control to be effective?

Correct AnswerverifiedShow Answer

Which of the following is an outcome of bureaucratic controls?

Correct AnswerverifiedShow Answer

Which of the following controls is future oriented and aims to prevent problems before they arise?

Correct AnswerverifiedShow Answer

Liquidity ratios indicate a company's

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In contrast to bureaucratic controls, market controls involve the use of

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Lexie uses the results of customer surveys to point out ways that her cashiers can improve their service. This is an example of _____ control.

Correct AnswerverifiedShow Answer

_____ involves going to the area where activities take place and watching what is occurring.

Correct AnswerverifiedShow Answer

A ratio of profit to capital used, or a rate of return from capital, is referred to as ____.

Correct AnswerverifiedShow Answer

Control is defined as

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A(n) _____ is the level of expected performance for a given goal; it is a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.

Correct AnswerverifiedShow Answer

Which of the following controls takes place before operations begin?

Correct AnswerverifiedShow Answer

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