Question 1

Managers who must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

Accepted Answer

A)  Managers need to analyze large amounts of information.
B)  Managers must make decisions quickly.
C)  Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.
D)  All of these.E) None of the above
F) B) and C)

Question 2

Asking how many employees are out sick is a type of operational question.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is considered the output in the systems thinking example of a DSS?

Accepted Answer

A)  TPS
B)  Optimization
C)  Goal Seeking
D)  ForecastE) A) and C)
F) A) and B)

Question 4

What refers to the level of detail in the model or the decision-making process?

Accepted Answer

A)  Granularity
B)  Visualization
C)  Digital Dashboard
D)  All of theseE) A) and D)
F) B) and C)

Question 5

Which of the following is correct in terms of granularity?

Accepted Answer

A)  Refers to the level of detail in the model
B)  The greater the granularity the deeper the level of detail of the data
C)  The greater the granularity the deeper the level of fineness of the data
D)  All of theseE) B) and C)
F) A) and C)

Question 6

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Accepted Answer

A) True 
 B)False

Question 7

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Accepted Answer

A)  Augmented reality
B)  Mutation
C)  Fuzzy logic
D)  Shopping botE) A) and B)
F) All of the above

Question 8

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Accepted Answer

A)  Drill-down
B)  Visualization
C)  Granularity
D)  ConsolidationE) B) and C)
F) C) and D)

Question 9

Source documents are the original transaction records.

Accepted Answer

A) True 
 B)False

Question 10

How does a DSS typically differ from an EIS?

Accepted Answer

A)  EIS requires data from external sources to support unstructured decisions where a DSS typically use internal sources to support semistructured decisions.
B)  DSS typically use external sources and EIS use internal sources to support decisions.
C)  A DSS never use external sources.
D)  EIS always use internal sources to support structured decisions.E) All of the above
F) B) and C)

Question 11

Which of the following is a potential feature of a digital dashboard?

Accepted Answer

A)  A hot list of KPIs refreshed every 15 minutes.
B)  A running line graph of planned versus actual production for the past 24 hours.
C)  A graph of stock market prices.
D)  All of these.E) A) and C)
F) A) and B)

Question 12

When evaluating the six-step decision making process, what occurs during the problem identification step?

Accepted Answer

A)  The process will begin again if the decisions made were incorrect.
B)  Definition of the problem as clearly and precisely as possible.
C)  Details of every solution possible including ideas that seem far fetched.
D)  The solution that best solves the problem is selected.E) A) and B)
F) All of the above

Question 13

Sears department stores used to plant employees in competitor stores to perform research and analysis.Recently the company implemented a system that can search competitor websites and provide comparisons of price, promotions, and availability and the system is saving time, money, and resources.What type of system did Sears implement?

Accepted Answer

A)  Shopping algorithm
B)  Shopping network
C)  Shopping logic
D)  Shopping botE) B) and D)
F) A) and D)

Question 14

Which of the following is considered to be the input in the systems thinking example of a DSS?

Accepted Answer

A)  TPS
B)  What-If
C)  Optimization
D)  ForecastsE) A) and B)
F) A) and C)

Question 15

What is augmented reality?

Accepted Answer

A)  The viewing of the physical world with computer-generated layers of information added to it.
B)  A wearable computer with an optical head-mounted display (OHM
D)  .
C)  Uses technology allowing humans to interact with a computer through bodily sensations and movements.
D)  A work environment that is not located in any one physical space.E) B) and C)
F) C) and D)

Question 16

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

Accepted Answer

A)  Analytics
B)  Structured decisions
C)  Unstructured decisions
D)  Semistructured decisionsE) A) and C)
F) B) and D)

Question 17

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

Accepted Answer

A)  A cargo transport system
B)  Book distribution center
C)  A flu epidemic
D)  All of theseE) B) and D)
F) B) and C)

Question 18

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following business ideas is not using AI?

Accepted Answer

A)  Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million.
B)  McDonald's unveiling a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash.
C)  Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters.
D)  Golf courses create an automated golf cart that can offer swing suggestions, club suggestions, and even navigate the course for the driver.E) A) and B)
F) A) and C)

Question 20

What is Google glass?

Accepted Answer

A)  The viewing of the physical world with computer-generated layers of information added to it.
B)  A wearable computer with an optical head-mounted display (OHM
D)  .
C)  Uses technology allowing humans to interact with a computer through bodily sensations and movements.
D)  A work environment that is not located in any one physical space.E) All of the above
F) B) and C)

Exam 9: Enabling the Organization Decision Making

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Correct Answer
verified

Asking how many employees are out sick is a type of operational question.

Correct Answer
verified

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Correct Answer
verified

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

Correct Answer
verified

Which of the following business ideas is not using AI?

Correct Answer
verified

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

Correct Answer
verified

Which of the following is correct in terms of granularity?

Correct Answer
verified

When evaluating the six-step decision making process, what occurs during the problem identification step?

Correct Answer
verified

Which of the following is considered the output in the systems thinking example of a DSS?

Correct Answer
verified

Managers who must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

Correct Answer
verified

Source documents are the original transaction records.

Correct Answer
verified

Correct Answer
verified

Which of the following is a potential feature of a digital dashboard?

Correct Answer
verified

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Correct Answer
verified

How does a DSS typically differ from an EIS?

Correct Answer
verified

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Correct Answer
verified

What refers to the level of detail in the model or the decision-making process?

Correct Answer
verified

What is Google glass?

Correct Answer
verified

What is augmented reality?

Correct Answer
verified

Which of the following is considered to be the input in the systems thinking example of a DSS?

Correct Answer
verified

Exam 9: Enabling the Organization Decision Making

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Correct AnswerverifiedShow Answer

Asking how many employees are out sick is a type of operational question.

Correct AnswerverifiedShow Answer

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Correct AnswerverifiedShow Answer

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

Correct AnswerverifiedShow Answer

Which of the following business ideas is not using AI?

Correct AnswerverifiedShow Answer

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

Correct AnswerverifiedShow Answer

Which of the following is correct in terms of granularity?

Correct AnswerverifiedShow Answer

When evaluating the six-step decision making process, what occurs during the problem identification step?

Correct AnswerverifiedShow Answer

Which of the following is considered the output in the systems thinking example of a DSS?

Correct AnswerverifiedShow Answer

Managers who must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

Correct AnswerverifiedShow Answer

Source documents are the original transaction records.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is a potential feature of a digital dashboard?

Correct AnswerverifiedShow Answer

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Correct AnswerverifiedShow Answer

How does a DSS typically differ from an EIS?

Correct AnswerverifiedShow Answer

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Correct AnswerverifiedShow Answer

What refers to the level of detail in the model or the decision-making process?

Correct AnswerverifiedShow Answer

What is Google glass?

Correct AnswerverifiedShow Answer

What is augmented reality?

Correct AnswerverifiedShow Answer

Which of the following is considered to be the input in the systems thinking example of a DSS?

Correct AnswerverifiedShow Answer

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