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To ensure success with an outsourcing strategy,companies should outsource work that requires tight security.

A) True
B) False

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Which of the following statements is true regarding referrals?


A) Referrals fall under the category of internal source of recruitment.
B) The use of referrals tends to increase the likelihood of exposing the organization to fresh viewpoints.
C) The use of referrals tends to promote nepotism.
D) Referrals cost much more than other formal recruiting efforts.
E) Referrals are the least preferred sources of new hires.

F) A) and B)
G) B) and D)

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In general,all companies have to make decisions in three areas of recruiting: personnel policies,recruitment sources,and the characteristics and behavior of the recruiter.

A) True
B) False

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Private employment agencies serve primarily the blue-collar workers,while public employment agencies mostly serve the white-collar workers.

A) True
B) False

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Recruitment is defined as:


A) the process of screening a pool of applicants who have applied for a specific position.
B) the process of evaluating the performance of an employee.
C) the activities carried out to identify and attract potential employees.
D) the process of identifying the skills required for successfully performing an organizational role.
E) the process of determining the labor supply and labor demand in an organization.

F) A) and E)
G) C) and E)

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Which of the following is a challenge associated with outsourcing strategy?


A) Labor shortage
B) Increased cost
C) Quality-control problems
D) Lack of necessary technology
E) Diseconomies of scale

F) C) and D)
G) B) and C)

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What are the challenges associated with temporary workers and contract workers?

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Temporary and contract workers offer fle...

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The negative effect of downsizing would be low among firms that use performance-related pay incentives.

A) True
B) False

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Which of the following is an advantage of statistical forecasting methods?


A) They are particularly useful in dynamic environments.
B) Under the right conditions, they provide predictions that are much more precise than judgmental methods.
C) They are particularly useful in predicting important events that have no historical precedent.
D) They are invariably better than the "best guesses" of experts.
E) They can be used to reduce dependence on secondary data for making forecasts and predictions.

F) B) and D)
G) B) and C)

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The use of temporary workers might burden the organization with additional administrative tasks.

A) True
B) False

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Outsourcing poses many challenges.Provide suggestions for employers to overcome these challenges.

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To ensure success with an outsourcing st...

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Organizational recruitment materials that emphasize due-process policies,rights of appeal,and grievance mechanisms send a message that:


A) the organization has many problems.
B) employee morale is low in the organization.
C) job security is high in the organization.
D) the organization has a vertical decision-making structure.
E) the organization does not value the employees in the organization.

F) A) and B)
G) All of the above

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Which of the following is true of downsizing?


A) Downsizing improves long-term organizational effectiveness.
B) The negative effect of downsizing is especially low among firms that engage in high-involvement work practices.
C) Downsizing often disrupts the social networks through which people are creative and flexible.
D) The negative impact of downsizing is especially low for those organizations that emphasize research and development.
E) Downsizing campaigns only eliminate people who are replaceable.

F) A) and C)
G) None of the above

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Which of the following is true of internal recruitment sources?


A) Research indicates that most organizational positions are filled internally.
B) Internal recruitment sources expose the organization to new ideas or new ways of doing business.
C) Internal recruiting minimizes the possibility of unrealistic employee expectations.
D) Employee referrals are the most common source for internal recruitment.
E) Internal sources are most appropriate for specialized upper-level positions.

F) B) and D)
G) A) and D)

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The U.S.Army's "Army Strong" campaign,designed to create a generally favorable impression of the Army as a good place to work in,is an example of:


A) general advertising.
B) image advertising.
C) saturation advertising.
D) proactive advertising.
E) adventure advertising.

F) None of the above
G) A) and B)

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Which of the following is a strategy of avoiding a labor surplus where the amount of human suffering caused is high?


A) Retraining
B) Demotions
C) Hiring Freeze
D) Early Retirement
E) Natural Attrition

F) B) and D)
G) B) and C)

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The second step in human resource planning is performance evaluation.

A) True
B) False

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The most widespread methods for eliminating labor shortages are reducing work hours and endorsing early-retirement programs.

A) True
B) False

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What is the primary reason organizations downsize? How do they meet this objective?

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The primary reason organizations engage ...

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In the context of evaluating the quality of a recruitment source,yield ratios express the:


A) output yielded by a new hire in relation to the cost of recruiting the new hire.
B) the dollar costs incurred per hire.
C) percentage of applicants who successfully move from one stage of the recruitment and selection process to the next.
D) quality of new hires by comparing the cost of training the new recruits to the cost of hiring them.
E) the percentage of applicants who complete one year in the organization after recruitment.

F) B) and D)
G) B) and E)

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