Question 1

Resistance is the first stage of the general adaptation syndrome (GAS).

Accepted Answer

A) True 
 B)False

Question 2

Role ambiguity is often experienced among new employees who have not been around long enough to receive instructions from supervisors or observe and model the role behaviors of more senior colleagues.

Accepted Answer

A) True 
 B)False

Question 3

Jason can be described as facing which of these?

Accepted Answer

A)  Role overload
B)  Role conflict
C)  Role ambiguity
D)  Negative life events
E)  Daily hasslesF) A) and E)
G) B) and C)

Question 4

Describe Type A Behavior Patterns.Do you feel you are a Type A individual? Explain.

Accepted Answer

Type A people have a strong sense of tim...

Question 5

Instrumental support refers to the assistance people receive that can be used to address the stressful demand directly.

Accepted Answer

A) True 
 B)False

Question 6

The second stage of the GAS is:

Accepted Answer

A)  stage of exhaustion.
B)  stage of denial.
C)  stage of resistance.
D)  training interventions.
E)  alarm reaction.F) C) and E)
G) A) and B) C

Question 7

Rita is a new employee at ABC International.She has not been around long enough to receive instructions from her supervisors or observe and model the behaviors of more senior colleagues.When asked to come up with a project proposal for a government grant,Rita is more likely to experience:

Accepted Answer

A)  work-family conflict.
B)  daily hassles.
C)  nonwork challenge stressors.
D)  role ambiguity.
E)  role conflict.F) C) and E)
G) A) and E)

Question 8

Challenge stressors tend to have negative relationships with performance and commitment.

Accepted Answer

A) True 
 B)False

Question 9

The federal government's NIOSH,summarized findings from several sources that indicated that up to _____ percent of U.S.workers feel their jobs are "very stressful" or "extremely stressful."

Accepted Answer

A)  40
B)  15
C)  90
D)  66
E)  8F) B) and D)
G) A) and D) A

Question 10

_____ refers to the lack of information regarding what needs to be done in a role,as well as unpredictability regarding the consequences of performance in that role.

Accepted Answer

A)  Time pressure
B)  Daily hassles
C)  Role overload
D)  Role ambiguity
E)  Role conflictF) C) and E)
G) C) and D) D

Question 11

Work-family tension is a special form of:

Accepted Answer

A)  time pressure.
B)  daily hassles.
C)  role overload.
D)  role ambiguity.
E)  role conflict.F) All of the above
G) B) and E)

Question 12

In contrast to cognitive coping,behavioral coping refers to the thoughts that are involved in trying to deal with a stressful situation.

Accepted Answer

A) True 
 B)False

Question 13

Why do you think a firefighter is ranked as a more stressful job than a police officer? Explain.

Accepted Answer

Student responses will vary.Firefighters...

Question 14

Which of the following refers to conflicting expectations that other people may have of us?

Accepted Answer

A)  Time pressure
B)  Daily hassles
C)  Role overload
D)  Role ambiguity
E)  Role conflictF) D) and E)
G) A) and C)

Question 15

Research reveals that strains have _____ effect on job performance.

Accepted Answer

A)  no
B)  a strong negative
C)  a strong positive
D)  a moderately negative
E)  a moderately positiveF) A) and E)
G) D) and E)

Question 16

When Randy encounters stressors,his secondary appraisal would center on the issue of:

Accepted Answer

A)  "Is this stressful?"
B)  "Do I want this?"
C)  "How can I cope?"
D)  "Can someone else take it?'
E)  "Is this going to be traumatic?"F) A) and E)
G) C) and D)

Question 17

Which of the following is a work hindrance stressor?

Accepted Answer

A)  Time pressure
B)  Positive life events
C)  Role overload
D)  Work complexity
E)  Personal developmentF) B) and E)
G) A) and C)

Question 18

Randy recently completed his finance degree and passed the CFA and CFP certification requirements.As he begins to explore job options in the investment banking field as a manager,based on the industry trends,Randy should expect _____ workweeks as a norm.

Accepted Answer

A)  80-hour
B)  40-hour
C)  25-hour
D)  120-hour
E)  160-hourF) B) and C)
G) A) and D)

Question 19

When people first encounter demands,the process of primary appraisal is triggered.

Accepted Answer

A) True 
 B)False

Question 20

Jack recently received a job to do with a heavy workload and a short turnaround deadline.Sam,Jack's coworker,observed this stressful situation and took half the workload so the department could meet the deadline.The support received by Jack can be best described as which of these?

Accepted Answer

A)  Marginal support
B)  Physiological support
C)  Emotional support
D)  Psychological support
E)  Instrumental supportF) A) and B)
G) A) and C)

Exam 4: Stress

Resistance is the first stage of the general adaptation syndrome (GAS).

Correct AnswerverifiedShow Answer

Role ambiguity is often experienced among new employees who have not been around long enough to receive instructions from supervisors or observe and model the role behaviors of more senior colleagues.

Correct AnswerverifiedShow Answer

Jason can be described as facing which of these?

Correct AnswerverifiedShow Answer

Describe Type A Behavior Patterns.Do you feel you are a Type A individual? Explain.

Correct AnswerverifiedType A people have a strong sense of tim...View AnswerShow Answer

Instrumental support refers to the assistance people receive that can be used to address the stressful demand directly.

Correct AnswerverifiedShow Answer

The second stage of the GAS is:

Correct AnswerverifiedC

Rita is a new employee at ABC International.She has not been around long enough to receive instructions from her supervisors or observe and model the behaviors of more senior colleagues.When asked to come up with a project proposal for a government grant,Rita is more likely to experience:

Correct AnswerverifiedShow Answer

Challenge stressors tend to have negative relationships with performance and commitment.

Correct AnswerverifiedShow Answer

The federal government's NIOSH,summarized findings from several sources that indicated that up to _____ percent of U.S.workers feel their jobs are "very stressful" or "extremely stressful."

Correct AnswerverifiedA

_____ refers to the lack of information regarding what needs to be done in a role,as well as unpredictability regarding the consequences of performance in that role.

Correct AnswerverifiedD

Work-family tension is a special form of:

Correct AnswerverifiedShow Answer

In contrast to cognitive coping,behavioral coping refers to the thoughts that are involved in trying to deal with a stressful situation.

Correct AnswerverifiedShow Answer

Why do you think a firefighter is ranked as a more stressful job than a police officer? Explain.

Correct AnswerverifiedStudent responses will vary.Firefighters...View AnswerShow Answer

Which of the following refers to conflicting expectations that other people may have of us?

Correct AnswerverifiedShow Answer

Research reveals that strains have _____ effect on job performance.

Correct AnswerverifiedShow Answer

When Randy encounters stressors,his secondary appraisal would center on the issue of:

Correct AnswerverifiedShow Answer

Which of the following is a work hindrance stressor?

Correct AnswerverifiedShow Answer

Randy recently completed his finance degree and passed the CFA and CFP certification requirements.As he begins to explore job options in the investment banking field as a manager,based on the industry trends,Randy should expect _____ workweeks as a norm.

Correct AnswerverifiedShow Answer

When people first encounter demands,the process of primary appraisal is triggered.

Correct AnswerverifiedShow Answer

Jack recently received a job to do with a heavy workload and a short turnaround deadline.Sam,Jack's coworker,observed this stressful situation and took half the workload so the department could meet the deadline.The support received by Jack can be best described as which of these?

Correct AnswerverifiedShow Answer

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Type A people have a strong sense of tim...
View Answer

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C

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A

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D

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Student responses will vary.Firefighters...
View Answer

Correct Answer
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