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Which of the following is not a disadvantage of group decision making?


A) More possible approaches to the problem
B) Groupthink
C) Goal displacement
D) A few people dominate
E) Social pressure

F) B) and E)
G) A) and B)

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Intuitive processes are influenced by:


A) Expertise and feelings
B) Managerial style
C) Rational processes
D) Formal and informal guidelines
E) Optimizing and satisficing

F) C) and D)
G) A) and B)

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The first stage of the creative performance behavior process is:


A) Problem formulation/definition
B) Preparation/information gathering
C) Idea generation
D) Idea evaluation
E) Idea validation

F) B) and E)
G) B) and D)

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________ models of decision making explain how managers actually make decisions.


A) Rational
B) Nonrational
C) Optimizing
D) Normative
E) Alternative

F) C) and E)
G) B) and D)

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Making judgments or decisions that come to mind on their own, without explicit awareness of the evoking cues and without explicit evaluation of the validity of those cues, is called:


A) Satisficing
B) Rationalizing
C) Intuition
D) Explicit knowledge
E) Evidence-based decision making

F) B) and C)
G) A) and E)

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What is "groupthink"? What causes it? How would a manager be able to recognize that groupthink is occurring?

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Groupthink is a mode of thinking that pe...

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A manager of an advertising firm appointed two employees to strike an advertising deal with one of their big clients. They were chosen as they had made a similar agreement previously with another client. Which of the following biases was the manager engaging in?


A) Representativeness
B) Anchoring
C) Framing bias
D) Fundamental attribution error
E) Self-serving bias

F) All of the above
G) A) and E)

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Nonrational models of decision making explain how managers actually make decisions.

A) True
B) False

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A person with a low tolerance for ambiguity who is oriented toward task and technical concerns when making a decision is known as:


A) Analytical
B) Conceptual
C) Directive
D) Behavioral
E) Consultative

F) A) and E)
G) A) and D)

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The first step in Bagley's decision tree is, "Does the proposed action maximize shareholder value?"

A) True
B) False

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Instinct, insight, and intuition are synonymous; that is, they are the same thing.

A) True
B) False

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The _______ model of decision making explains how managers should make decisions.


A) Intuition
B) Satisficing
C) Holistic
D) Evidence-based
E) Rational

F) B) and E)
G) D) and E)

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Individuals who are directive in decision-making style:


A) Risk being autocratic and focusing on the short term
B) Sometimes overanalyze situations
C) Rely on intuition and discussions with others to acquire information
D) Are good at finding creative solutions to problems
E) Have a tendency to avoid conflict

F) B) and E)
G) B) and D)

Correct Answer

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Individuals who are analytical in decision-making style:


A) Are action oriented and decisive
B) Take longer to make decisions
C) Rely on intuition and discussions with others to acquire information
D) Are good at finding creative solutions to problems
E) Have a tendency to avoid conflict

F) A) and B)
G) A) and C)

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A PERT chart is a graphic representation of the process underlying decisions.

A) True
B) False

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__________ represent(s) cognitive shortcuts or biases that are used to simplify the process of making decisions.


A) Normative intuitions
B) Judgmental heuristics
C) Holistic hunches
D) Explicit knowledge
E) Tacit knowledge

F) None of the above
G) A) and D)

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Normative intuition represents the notion that decision makers are restricted by a variety of constraints when making decisions.

A) True
B) False

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_______ is a mode of thinking that people engage in when they are deeply involved in a cohesive in-group, when members' strivings for unanimity override their motivation to realistically appraise alternative courses of action.


A) Brainstorming
B) Brainwriting
C) Brainwashing
D) Groupthink
E) Goal displacement

F) B) and C)
G) C) and E)

Correct Answer

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The forms of intuition are:


A) Tacit and explicit
B) Formal and informal
C) Rational and nonrational
D) Holistic hunches and automated experiences
E) Directive and analytical

F) D) and E)
G) A) and B)

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The extent to which a person has a high need for structure or control in his or her life is known as that person's tolerance for ambiguity.

A) True
B) False

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