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In the ________ stage of the social perception process, we utilize separate compartments for events, semantic materials, and people.


A) Storage and retention
B) Encoding and simplification
C) Action and decision-making
D) Selective attention and comprehension
E) Retrieval and response

F) C) and D)
G) B) and D)

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External influences are individual differences that we have the ability to influence.

A) True
B) False

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The generation that currently makes up the largest number of individuals in America is:


A) Traditionalists
B) Baby boomers
C) Gen Xers
D) Millennials
E) Gen 2020

F) A) and E)
G) All of the above

Correct Answer

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David's boss has observed that David took about 12 hours to perform tasks A, B, and C. However, he took 24 hours to complete task D. David's boss concluded that task D must have been tougher than the other tasks. Which of the following attributional information led David's boss to this conclusion?


A) High distinctiveness
B) High consensus
C) Low consensus
D) High consistency
E) Low distinctiveness

F) B) and C)
G) All of the above

Correct Answer

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Eury observes that his subordinate Nate is performing and acting like the other members of the unit. He is observing:


A) Consensus
B) Distinctiveness
C) Implicit factors
D) Explicit factors
E) Consistency

F) None of the above
G) B) and E)

Correct Answer

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ABC Airlines hires flight attendants from diverse backgrounds and puts them through an extensive training and orientation program before they are approved to fly. In addition to learning about responding to medical issues and FAA guidelines, they also must learn the company's many rules and processes that are contained in an extensive procedures and policies manual. ABC Airlines is adopting a(n) ______ option for managing diversity.


A) Deny
B) Assimilate
C) Suppress
D) Tolerate
E) Mutual adaptation

F) C) and E)
G) None of the above

Correct Answer

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In distinctiveness, I compare an individual's behavior with that of his or her peers.

A) True
B) False

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Demographics are the statistical measurements of populations and their qualities over time.

A) True
B) False

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Long-term memory is like an apartment complex consisting of separate units connected to common areas.

A) True
B) False

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All the employees in Mostafa's unit are performing poorly on one aspect of their jobs during the month of June. They are performing well on all other parts of their job. This is likely to be attributed to:


A) Internal causes
B) External causes
C) Self-serving bias
D) Fundamental bias
E) Nothing; there is not enough information

F) None of the above
G) A) and D)

Correct Answer

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The use of implicit cognition leads people to make biased decisions.

A) True
B) False

Correct Answer

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The generation with the traits of multitasking, online life, cyberliteracy, and communicating fast and online is:


A) Baby boomers
B) Gen Xers
C) Gen 2020
D) Traditionalists
E) Millennials

F) None of the above
G) All of the above

Correct Answer

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Jennifer is described by her friends as independent, distrusting authority, and technologically savvy. One of her strongest memories is the day of the Oklahoma City bombings. She is most likely to be a member of the _____ generation.


A) Baby boomers
B) Gen Xers
C) Gen 2020
D) Traditionalists
E) Millennials

F) All of the above
G) B) and E)

Correct Answer

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In the final stage of the perception process, we turn mental representations into real-world judgments and decisions.

A) True
B) False

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Describe at least five possible actions from the general framework of options that can be used to address diversity issues.

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Organizations have eight options that th...

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In the second stage of perception, we become consciously aware of something or someone.

A) True
B) False

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In the ________ stage of social perception, people choose to perceive subsets of environmental stimuli.


A) Storage and retention
B) Encoding and simplification
C) Action and decision-making
D) Selective attention and comprehension
E) Retrieval and response

F) A) and E)
G) C) and D)

Correct Answer

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In the ________ stage of social perception, we translate raw information into mental representations.


A) Storage and retention
B) Encoding and simplification
C) Action and decision-making
D) Selective attention and comprehension
E) Memory

F) A) and D)
G) None of the above

Correct Answer

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