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Which of the following functions of an international business is typically responsible for international labor relations?


A) public relations
B) human resource management
C) finance and accounting
D) legal
E) logistics

F) B) and E)
G) B) and D)

Correct Answer

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B

In the context of international labor relations,a labor union concern arises when an international business


A) keeps low-skilled tasks in its home country.
B) signs a reciprocal tax treaty with the host country.
C) increases the bargaining power of organized labor.
D) faces difficulty in switching production from one location to another.
E) attempts to import employment practices and contractual agreements from its home country.

F) B) and E)
G) C) and D)

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Born and raised in Portland,Michigan,John had never traveled overseas.After finishing his engineering program,John went to work for Cymatics,a Lansing,Michigan-based construction firm.In his fifteen-year career at Cymatics,John's work did not require any travel at all.John has excelled at his work and his superiors have always rated him very highly.An important opening has come up in Cymatics' Dubai operations and the company is considering who to send.According to Mendenhall and Oddou,what is the major problem in the selection of appropriate candidates for overseas assignments in many firms?


A) lack of technical abilities
B) equating domestic performance with overseas performance potential
C) lack of communication between line managers and HRM managers
D) geocentric staffing policy
E) polycentric staffing policy

F) B) and C)
G) C) and D)

Correct Answer

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Which of the following is an impediment to cooperation between national unions?


A) retention of highly skilled tasks in the host country
B) reciprocal tax treaty
C) wide variation in the structure and ideology of unions
D) common perception unions have about multinational companies
E) decreasing bargaining power of multinational companies

F) A) and C)
G) C) and D)

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Yamaguchi Media,a Japanese advertising agency,has a policy in its global business of appointing what it believes is the best person for the job in its various locations regardless of the candidate's nationality.Which of the following staffing policies best describes Yamaguchi Media's approach?


A) global
B) ethnocentric
C) geocentric
D) polycentric
E) transnational

F) D) and E)
G) C) and D)

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Which of the following is intended to build a manager's skills over his or her career with a firm?


A) ethnocentrism
B) cultural toughness
C) total quality management
D) management development
E) learning effects

F) A) and B)
G) All of the above

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Which of the staffing policies requires all the expatriates to be home-country nationals who are transferred abroad?


A) geocentric
B) ethnocentric
C) polycentric
D) international
E) domestic

F) A) and B)
G) A) and C)

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Unintentional bias makes it easy to evaluate the performance of expatriate managers objectively.

A) True
B) False

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According to Mendenhall and Oddou,_____ provides an expatriate the ability to understand why people of other countries behave the way they do.


A) cultural toughness
B) perceptual ability
C) self-orientation
D) others-orientation
E) willingness to communicate

F) B) and D)
G) C) and D)

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In international businesses,a disadvantage of an ethnocentric staffing policy is that it produces resentment in host-country nationals.

A) True
B) False

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An expatriate's base salary is normally lower than the base salary for a similar position in the home country.

A) True
B) False

Correct Answer

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International businesses differ in terms of their approaches to international labor relations,mainly in the degree to which


A) labor relations activities are centralized or decentralized.
B) labor relations are formal or informal.
C) labor relations are given a high priority or a low priority.
D) labor relations are internally or externally managed.
E) firms follow a polycentric or geocentric staffing policy.

F) D) and E)
G) B) and D)

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From a strategic perspective,a compensation system must reward managers for taking actions that are consistent with the strategy of the enterprise.

A) True
B) False

Correct Answer

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Which of the following staffing approaches is compatible with an international strategy?


A) ethnocentric
B) geocentric
C) polycentric
D) transnational
E) ethical

F) A) and B)
G) None of the above

Correct Answer

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In the context of international labor relations,one of the reasons for a decline in union influence is the


A) introduction of a reciprocal tax treaty.
B) retention of low-skilled tasks in an international firm's home country.
C) importing of employment practices and contractual agreements that are alien to the host country.
D) increased bargaining power of organized labor.
E) increased ability to threaten to disrupt production,either by a strike or some other form of work protest.

F) A) and E)
G) B) and C)

Correct Answer

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An impediment to cooperation between national unions is the wide variation in union structure.

A) True
B) False

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True

Amanda,an American manager,is successfully adjusting in a country where the culture is extremely male-dominated.According to Mendenhall and Oddou,which of the following dimensions that predict success in foreign postings is involved in this situation?


A) perceptual ability
B) others-orientation
C) cultural toughness
D) self-orientation
E) empathy

F) None of the above
G) A) and D)

Correct Answer

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Transnational firm managers need not be able to detect pressures for local responsiveness because it is not part of their skill set.

A) True
B) False

Correct Answer

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The human resource management function can help a firm achieve its primary strategic goals of reducing the costs of value creation and adding value by better serving customer needs.

A) True
B) False

Correct Answer

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When John,an expatriate manager for Kinetics USA went to work in the company's Thailand operations,he was often frustrated when his staff showed up thirty minutes late for meetings and did not have an explanation for their tardiness.He remarked to Lisa,his wife,"back home in the Canton,Ohio office,meetings started on the dot and everyone better be there.Why can't my Thai staff do the same?" According to Mendenhall and Oddou,an expatriate manager like John who tends to treat Thai nationals as if they were home-country nationals lacks the dimension of


A) cultural toughness.
B) self-orientation.
C) power distance.
D) perceptual ability.
E) willingness to communicate.

F) A) and E)
G) B) and D)

Correct Answer

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D

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