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Exam 7: Trust, Justice, and Ethics

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Question 61

True/False

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Efforts to improve the quality of life in the communities in which organizations work is typically an effort that comes under the citizenship component of corporate social responsibility.

A) True
B) False

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Question 62

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Which of the following is a unique feature of the citizenship component of corporate social responsibility?

A) It demands that organizations follow the prescribed ethical codes for their business.
B) It proposes that law represents society's codification of right and wrong and must therefore be followed.
C) It ensures legal compliance so that a company's reputation is protected against allegations like violation of intellectual property rights or labor laws.
D) It argues that organizations should contribute resources to improve the quality of life in the communities in which they work.
E) It represents the conventional level of moral development.

F) C) and D)
G) A) and E)

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Question 63

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Reputation is a tangible asset that depends heavily on a company's ability to generate trust among its employees and customers.

The willingness to be vulnerable to an authority based on positive expectations about the authority's actions and intentions is called _____.

Which of the following is an allocation norm under which all group members receive exactly the same grade on a project regardless of their individual productivity levels?

Which of the following is true with regard to affect-based trust?

Integrity is defined as the perception that the authority adheres to a set of values and principles that the trustor finds acceptable.

Which of the following is a rule under the dimension of distributive justice?

In the case of _____ trust, our trust arises mostly from the emotional feelings we have for the authority.

One week into the job at the marketing and advertising division of a company, Alex, Neil, and John were given the task of creating an advertisement campaign for the company's new product.Alex and Neil had much trouble with the task and when John volunteered to take it up on their behalf, they readily agreed.Though they had no idea of John's skills in this area, they felt that John could be trusted to do a good job.John, who had done a paper on marketing while in college, reviewed numerous articles, studied the new product thoroughly, and came up with a campaign that received good reviews from his team leaders.John's success in creating a good campaign for the new product completely on his own reflects his _____.

Magnitude of consequences and concentration of effect are two components of moral intensity.

The importance of trust propensity is most obvious in interactions with family, in which any acceptance of vulnerability would amount to "blind trust." The importance of trust propensity is most obvious in interactions with strangers, in which any acceptance of vulnerability would amount to "blind trust."

Employees gauge procedural justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms.

According to the principle of _____, an act is considered to be morally right if it allows the decision maker to lead a "good life" by adhering to virtues like wisdom, honesty, courage, friendship, mercy, loyalty, modesty, and patience.

Whistle-blowing occurs when former or current employees expose illegal or immoral actions by their organization.

When employees perceive high levels of _____, they believe that decision outcomes are fair and that decision-making processes are designed and implemented in a fair manner.

Which of the following statements is true with regard to trust, justice, and ethics?

_____ is defined as the degree to which employees can devote their attention to work, as opposed to perpetrating or being victimized by office politics.

Differentiate between the ethical and legal components of corporate social responsibility.

Which of the following has been proven in research studying the impact of trust on performance and commitment?