Question 1

Gossiping represents communication that is rude, impolite, discourteous, and lacking in good manners.

Accepted Answer

A) True 
 B)False

Question 2

Adaptive task performance involves employee responses to task demands that are novel, unusual, or, at the very least, unpredictable.

Accepted Answer

A) True 
 B)False

Question 3

_____ is the most common form of production deviance.

Accepted Answer

A)  Theft
B)  Incivility
C)  Wasting resources
D)  Sabotage
E)  HarassmentF) B) and E)
G) D) and E)

Question 4

What is counterproductive behavior? What are the different types of counterproductive behavior? Provide examples of each.

Accepted Answer

Counterproductive behavior is defined as...

Question 5

Counterproductive behavior is defined as employee behaviors that unintentionally hinder organizational goal accomplishment.

Accepted Answer

A) True 
 B)False

Question 6

Political deviance refers to behaviors that intentionally harm the organization's assets and possessions.

Accepted Answer

A) True 
 B)False

Question 7

A company that tells managers that only 10% of their subordinates can receive excellent performance ratings anf an additional 12% must receive unacceptable rankings is using a percentage ranking system.

Accepted Answer

A) True 
 B)False

Question 8

James is a junior level manager with the Palm Green Hotels.He is also a freelance journalist for a local travel magazine.James keeps himself updated with news about his company and always features the hotel in his weekly columns.He promotes his hotel to such an extent that the number of visitors to the hotel has considerably increased.Which of the following characteristics does James portray?

Accepted Answer

A)  Edginess
B)  Political deviance
C)  Sportsmanship
D)  Civic virtue
E)  BoosterismF) B) and C)
G) A) and E)

Question 9

Define job performance and discuss its elements.

Accepted Answer

Job performance is the value of the set ...

Question 10

Task performance is the set of explicit obligations that an employee must fulfill to receive compensation and continued employment.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is false about counterproductive behaviors?

Accepted Answer

A)  People who engage in one form of counterproductive behavior also tend to engage in other forms of counterproductive behavior.
B)  Counterproductive behavior is relevant to any job.
C)  There is a strong positive correlation between task performance and counterproductive behavior.
D)  Counterproductive behaviors tend to represent a pattern of behavior rather than isolated incidents.
E)  Sometimes the best task performers are the ones who can best get away with counterproductive actions.F) B) and E)
G) D) and E) C

Question 12

Property deviance includes _____.

Accepted Answer

A)  interpersonal and organizational behaviors
B)  sabotage and theft
C)  gossiping and incivility
D)  harassment and abuse
E)  wasting resources and substance abuseF) A) and B)
G) B) and D)

Question 13

The first step in conducting a job analysis is to generate a list of all the activities involved in a job.

Accepted Answer

A) True 
 B)False

Question 14

Very few 360-degree feedback systems ask the employee to provide ratings of his/her own performance.

Accepted Answer

A) True 
 B)False

Question 15

Adaptability involves all of the following EXCEPT:

Accepted Answer

A)  handling work stress.
B)  solving problems creatively.
C)  handling emergencies.
D)  performing daily routine work.
E)  responding to unpredictable demands.F) A) and D)
G) A) and C) D

Question 16

Which of the following is false about interpersonal behavior?

Accepted Answer

A)  A team whose members have good interpersonal behavior is likely to have a positive team atmosphere.
B)  Interpersonal behavior is most important when employees work in small groups.
C)  Interpersonal behavior is most important when employees work in large groups.
D)  Behaviors that commonly fall under the "teamwork" heading are examples of interpersonal behavior.
E)  Team members with good interpersonal behavior tend to work toward achieving common goals.F) C) and E)
G) A) and E)

Question 17

Boosterism involves speaking up and offering constructive suggestions for change.

Accepted Answer

A) True 
 B)False

Question 18

Interpersonal citizenship behaviors consist of all the following EXCEPT:

Accepted Answer

A)  helping.
B)  courtesy.
C)  sportsmanship.
D)  boosterism.
E)  respect for others.F) C) and E)
G) B) and D) D

Question 19

Which of the following behaviors benefits coworkers and colleagues and involves assisting, supporting, and developing other organizational members in a way that goes beyond normal job expectations?

Accepted Answer

A)  Intrapersonal citizenship behavior
B)  Interpersonal citizenship behavior
C)  Organizational citizenship behavior
D)  Production citizenship behavior
E)  Political citizenship behaviorF) A) and E)
G) A) and B)

Question 20

Which of the following is a minor organizational counterproductive behavior?

Accepted Answer

A)  Sabotage
B)  Harassment
C)  Incivility
D)  Gossiping
E)  Wasting resourcesF) C) and D)
G) A) and B)

Exam 2: Job Performance

Gossiping represents communication that is rude, impolite, discourteous, and lacking in good manners.

Correct Answer
verified

Adaptive task performance involves employee responses to task demands that are novel, unusual, or, at the very least, unpredictable.

Correct Answer
verified

_____ is the most common form of production deviance.

Correct Answer
verified

What is counterproductive behavior? What are the different types of counterproductive behavior? Provide examples of each.

Correct Answer
verified
Counterproductive behavior is defined as...
View Answer

Counterproductive behavior is defined as employee behaviors that unintentionally hinder organizational goal accomplishment.

Correct Answer
verified

Political deviance refers to behaviors that intentionally harm the organization's assets and possessions.

Correct Answer
verified

A company that tells managers that only 10% of their subordinates can receive excellent performance ratings anf an additional 12% must receive unacceptable rankings is using a percentage ranking system.

Correct Answer
verified

Correct Answer
verified

Define job performance and discuss its elements.

Correct Answer
verified
Job performance is the value of the set ...
View Answer

Task performance is the set of explicit obligations that an employee must fulfill to receive compensation and continued employment.

Correct Answer
verified

Which of the following is false about counterproductive behaviors?

Correct Answer
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C

Property deviance includes _____.

Correct Answer
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The first step in conducting a job analysis is to generate a list of all the activities involved in a job.

Correct Answer
verified

Very few 360-degree feedback systems ask the employee to provide ratings of his/her own performance.

Correct Answer
verified

Adaptability involves all of the following EXCEPT:

Correct Answer
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D

Which of the following is false about interpersonal behavior?

Correct Answer
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Boosterism involves speaking up and offering constructive suggestions for change.

Correct Answer
verified

Interpersonal citizenship behaviors consist of all the following EXCEPT:

Correct Answer
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D

Which of the following behaviors benefits coworkers and colleagues and involves assisting, supporting, and developing other organizational members in a way that goes beyond normal job expectations?

Correct Answer
verified

Which of the following is a minor organizational counterproductive behavior?

Correct Answer
verified

Exam 2: Job Performance

Gossiping represents communication that is rude, impolite, discourteous, and lacking in good manners.

Correct AnswerverifiedShow Answer

Adaptive task performance involves employee responses to task demands that are novel, unusual, or, at the very least, unpredictable.

Correct AnswerverifiedShow Answer

_____ is the most common form of production deviance.

Correct AnswerverifiedShow Answer

What is counterproductive behavior? What are the different types of counterproductive behavior? Provide examples of each.

Correct AnswerverifiedCounterproductive behavior is defined as...View AnswerShow Answer

Counterproductive behavior is defined as employee behaviors that unintentionally hinder organizational goal accomplishment.

Correct AnswerverifiedShow Answer

Political deviance refers to behaviors that intentionally harm the organization's assets and possessions.

Correct AnswerverifiedShow Answer

A company that tells managers that only 10% of their subordinates can receive excellent performance ratings anf an additional 12% must receive unacceptable rankings is using a percentage ranking system.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Define job performance and discuss its elements.

Correct AnswerverifiedJob performance is the value of the set ...View AnswerShow Answer

Task performance is the set of explicit obligations that an employee must fulfill to receive compensation and continued employment.

Correct AnswerverifiedShow Answer

Which of the following is false about counterproductive behaviors?

Correct AnswerverifiedC

Property deviance includes _____.

Correct AnswerverifiedShow Answer

The first step in conducting a job analysis is to generate a list of all the activities involved in a job.

Correct AnswerverifiedShow Answer

Very few 360-degree feedback systems ask the employee to provide ratings of his/her own performance.

Correct AnswerverifiedShow Answer

Adaptability involves all of the following EXCEPT:

Correct AnswerverifiedD

Which of the following is false about interpersonal behavior?

Correct AnswerverifiedShow Answer

Boosterism involves speaking up and offering constructive suggestions for change.

Correct AnswerverifiedShow Answer

Interpersonal citizenship behaviors consist of all the following EXCEPT:

Correct AnswerverifiedD

Which of the following behaviors benefits coworkers and colleagues and involves assisting, supporting, and developing other organizational members in a way that goes beyond normal job expectations?

Correct AnswerverifiedShow Answer

Which of the following is a minor organizational counterproductive behavior?

Correct AnswerverifiedShow Answer

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Counterproductive behavior is defined as...
View Answer

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Job performance is the value of the set ...
View Answer

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C

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D

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D

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