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In a public speaking situation,the speaker should pay attention to his or her emotions when delivering a speech because emotions are catching.This is explained by the


A) emotional contagion theory.
B) nonverbal expectancy theory.
C) communication delivery theory.
D) verbal expectancy theory.

E) A) and D)
F) B) and D)

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A minister pounds his fist on the podium when he says the words "sin" and "evil." What function does this form of nonverbal communication serve?


A) emphasizing
B) contradicting
C) regulating
D) complementing

E) A) and B)
F) None of the above

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When a speaker delivers a speech without advance preparation,he/she is practicing ________ speaking.

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When Kelsey says,"How many of you have ever donated money to causes that support the homeless?" she extends the palms of her hands toward the audience to invite a response.Kelsey's nonverbal communication serves what function?


A) emphasizing
B) repeating
C) regulating
D) substituting

E) All of the above
F) None of the above

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Yvonne was really nervous about her upcoming speech.On the day of the speech,she arrived early,used mental and physical relaxation techniques,and felt like she knew the speech.But all she could think about was how the audience wouldn't laugh at her funny moments in the speech and how the applause would be weak and disappointing.What tip for reducing delivery jitters did Yvonne ignore?


A) A speaker should never arrive early for a speaking engagement; the tension of waiting around to deliver the speech will only add to the speaker's nervousness.
B) Yvonne forgot to visualize her success; instead she visualized her failure.
C) Yvonne obviously did not know her speech as well as she could have or else she would have been in control of her nerves.
D) Yvonne did not ignore any tips regarding delivery jitters; this kind of speaker nervousness cannot be prevented.

E) A) and B)
F) A) and C)

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Which of the following statements is the best guideline for using gestures in a speech?


A) Use as many gestures as possible in your presentation.
B) Keep your hands clasped in front of you or in back of you.
C) Every emotion can be expressed by a particular gesture.
D) Use gestures that work best for you.

E) None of the above
F) A) and C)

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In a crowded arena,you notice that when others laugh,clap,or cheer for the speaker,you are more likely to follow their actions.This is an example of


A) nonverbal expectancy theory.
B) emotional contagion theory.
C) delivery theory.
D) collective assemblage theory.

E) None of the above
F) All of the above

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Sometimes listeners may ask questions at the end of your speech that are unrelated to your talk.By finding a way to gently guide your questioners back to the message you are


A) paraphrasing their question.
B) listening non-judgmentally.
C) staying on message.
D) neutralizing hostile questions.

E) A) and B)
F) All of the above

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Approximately________ percent of the social meaning of messages is based on nonverbal expression.


A) 20
B) 45
C) 65
D) 90

E) A) and D)
F) All of the above

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A consistent style of pronouncing words that is common to an ethnic group or geographic region is


A) vocal variation.
B) articulation.
C) dialect.
D) intonation patterns.

E) A) and C)
F) None of the above

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For most North American listeners today,effective delivery has been described as "platform conversation."

A) True
B) False

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Nonverbal expectancy theory asserts that people have certain expectations as to how you should communicate.

A) True
B) False

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Nonverbal behavior is particularly important in communicating feelings,emotions,attitudes,likes,and dislikes to an audience.

A) True
B) False

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List six characteristics of a good vocal delivery.

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1. Adequate volume
2. Articu...

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In his speech about American loyalty and patriotism,Mike explained how the "American" way of life is better than any other.Mike thought he had really reached everyone in his audience.However,after receiving classmates' written critiques of his speech,it seems as though his delivery and content offended a couple of international students in his class.Which of the following statements best applies to this situation?


A) Mike should have used a manuscript delivery rather than an extemporaneous one,so that he did not run the risk of offending anyone in the audience.
B) Mike did not do anything wrong,because it is impossible to cater to every single member of your audience.
C) Mike's presentation likely contained an ethnocentric approach,which has the potential to offend members of other cultures.
D) Mike did not do anything wrong,because members of minority cultures should adapt to the values and behaviors of the dominant culture when they travel abroad.

E) A) and C)
F) B) and C)

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The way you carry your body in front of the audience is called


A) posture.
B) delivery.
C) gestures.
D) movement.

E) C) and D)
F) A) and B)

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Identify the four methods of delivery.Explain each style and list the advantages and disadvantages of each.

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• Manuscript: reading from a prepared te...

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When a speaker reads a speech from a written text,he/she is practicing _______ speaking.

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List six characteristics of effective gestures.

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Effective gestures are natural...

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The advantage of impromptu speaking is that you can speak informally,maintaining direct eye contact with the audience.

A) True
B) False

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