Question 1

According to your text,the practices that do most to promote employee engagement are opportunities for career progress,recognition for accomplishments,and _____.

Accepted Answer

A)   excellent benefits
B)   strong leadership
C)   a corporate learning culture
D)   brand alignment
E)   empowermentF) B) and C)
G) All of the above

Question 2

For a learning organization to function well,employees ought to

Accepted Answer

A)   create short-term learning goals rather than long-term learning goals.
B)   identify their own training needs.
C)   take part in seminars and conferences at least once every week.
D)   share the information that was acquired during the learning process.
E)   distribute highly classified information.F) C) and E)
G) None of the above

Question 3

An HRM audit is a formal review of the outcomes of HRM functions.

Accepted Answer

A) True 
 B)False

Question 4

In a high-performance work system,task design makes jobs _____.

Accepted Answer

A)   narrow in scope
B)   high in task significance,but low in autonomy
C)   highly specialized
D)   efficient while encouraging high quality
E)   simple and repetitiveF) B) and C)
G) A) and E)

Question 5

A business indicator of the overall effectiveness of HR activities includes

Accepted Answer

A)   the ratio of personnel staff to employee population.
B)   accuracy and clarity of information provided to managers and employees.
C)   the competence and expertise of staff.
D)   the working relationship between organizations and HRM department.
E)   assistance in identifying management potential.F) A) and B)
G) A) and C)

Question 6

People experience _____ when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Accepted Answer

A)   burnout
B)   cognitive job satisfaction
C)   occupational intimacy
D)   diminished personal accomplishment
E)   emotional dissonanceF) A) and C)
G) A) and B)

Question 7

A media company gives its employees monetary bonuses at the end of the company's fiscal year based on employees' contribution to the firm's financial success.This is a method of

Accepted Answer

A)   including employees in organizational planning.
B)   disassociating compensation from performance measures.
C)   disseminating organizational learning.
D)   increasing employee participation in strategic decision making.
E)   linking compensation to performance measures.F) A) and E)
G) A) and B)

Question 8

Which of the following is an outcome of a high performance work system?

Accepted Answer

A)   higher productivity
B)   decreased product quality
C)   employee turnover
D)   decent customer satisfaction
E)   meeting basic goalsF) B) and C)
G) None of the above

Question 9

Which of the following statements is true about task design?

Accepted Answer

A)   It determines what type of information to gather to reduce errors in planning.
B)   It empowers people to perform better and create goals that match an organization's goals.
C)   It allows the recruitment of prospective candidates to occur in an easier manner.
D)   It involves dividing a task or assignment into smaller tasks or assignments so that short-term goals can be met.
E)   It involves the clustering of details pertaining to an organization's required activities.F) A) and E)
G) B) and C)

Question 10

Which of the following practices is most likely to enhance occupational intimacy?

Accepted Answer

A)   lowering emphasis on organizational learning
B)   narrowing the scope of work
C)   setting highly abstract goals
D)   establishing rigid and enduring pay structures
E)   establishing policies that show concern for employees' needsF) None of the above
G) B) and C)

Question 11

Compensation usually discourages high-performance organizations when it is linked in part to performance measures.

Accepted Answer

A) True 
 B)False

Question 12

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

Accepted Answer

A high-performance work system is the ri...

Question 13

To determine the outcomes of the HR functions at Vesco International,several top-level managers suggest conducting a formal review of the HR department to evaluate its functions.The CEO approves the implementation of this suggestion.Which of the following ways to measure the effectiveness of human resource management would Vesco use?

Accepted Answer

A)   HRM functions
B)   HRM audit
C)   HRM analytics
D)   HRM programs
E)   HRM activitiesF) A) and B)
G) A) and C)

Question 14

Which of the following processes involves ensuring that HR policies,practices,and programs support or are congruent with an organization's overall culture or brand,including its products and services?

Accepted Answer

A)   brand reinforcement
B)   brand alignment
C)   crowdsourcing
D)   brand dilution
E)   corporate social responsibilityF) All of the above
G) B) and E)

Question 15

The human resource department of Winston Memorial Hospital has played a leading role in helping the hospital become a high-performance work system.Recently,the team has been focusing on the organization's performance management.Which of the following efforts would most directly ensure that performance management supports the development of a high-performance work system?

Accepted Answer

A)   preventing organizational culture from influencing employees' behaviors
B)   making sure employees know how their work contributes to the hospital's mission
C)   ensuring the confidentiality of the organization's primary objectives
D)   developing the hospital's talent to move into positions of greater responsibility
E)   identifying and hiring people who are enthusiastic about and able to contribute to teamworkF) A) and B)
G) B) and C)

Question 16

Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?

Accepted Answer

A)   treatment of applicants
B)   average years of experience or education of hires per job family
C)   average days taken to fill open requisitions
D)   the ratio of acceptances to offers made
E)   the ratio of minority or women applicants to representation in local labor marketF) A) and D)
G) B) and C)

Question 17

What is the perception about training in a learning organization?

Accepted Answer

A)   It is treated as a superfluous corporate ritual.
B)   It is viewed as an investment in the organization's human resources.
C)   It is considered as the only driver of continued growth and sustainability.
D)   It is deemed as the primary means of retaining good employees.
E)   It is regarded as a tool to minimize organizational anarchy.F) All of the above
G) A) and C)

Question 18

Oneway to measure HRM effectiveness is to use HR analytics to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

Accepted Answer

A) True 
 B)False

Question 19

To create a learning organization,one challenge is to shift the focus of training away from merely generating and sharing knowledge toward a stronger focus on teaching skills.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

Accepted Answer

A)   a performance review template
B)   a job preview
C)   an expert system
D)   an HR dashboard
E)   a relational databaseF) None of the above
G) C) and D)

Exam 9: Creating and Maintaining High-Performance Organizations

Which of the following statements is true about task design?

Correct Answer
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Correct Answer
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Which of the following is an outcome of a high performance work system?

Correct Answer
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Which of the following processes involves ensuring that HR policies,practices,and programs support or are congruent with an organization's overall culture or brand,including its products and services?

Correct Answer
verified

In a high-performance work system,task design makes jobs _____.

Correct Answer
verified

Oneway to measure HRM effectiveness is to use HR analytics to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

Correct Answer
verified

A business indicator of the overall effectiveness of HR activities includes

Correct Answer
verified

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

Correct Answer
verified

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

Correct Answer
verified
A high-performance work system is the ri...
View Answer

A media company gives its employees monetary bonuses at the end of the company's fiscal year based on employees' contribution to the firm's financial success.This is a method of

Correct Answer
verified

Which of the following practices is most likely to enhance occupational intimacy?

Correct Answer
verified

Compensation usually discourages high-performance organizations when it is linked in part to performance measures.

Correct Answer
verified

What is the perception about training in a learning organization?

Correct Answer
verified

People experience _____ when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Correct Answer
verified

According to your text,the practices that do most to promote employee engagement are opportunities for career progress,recognition for accomplishments,and _____.

Correct Answer
verified

For a learning organization to function well,employees ought to

Correct Answer
verified

An HRM audit is a formal review of the outcomes of HRM functions.

Correct Answer
verified

Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?

Correct Answer
verified

To create a learning organization,one challenge is to shift the focus of training away from merely generating and sharing knowledge toward a stronger focus on teaching skills.

Correct Answer
verified

Correct Answer
verified

Exam 9: Creating and Maintaining High-Performance Organizations

Which of the following statements is true about task design?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is an outcome of a high performance work system?

Correct AnswerverifiedShow Answer

Which of the following processes involves ensuring that HR policies,practices,and programs support or are congruent with an organization's overall culture or brand,including its products and services?

Correct AnswerverifiedShow Answer

In a high-performance work system,task design makes jobs _____.

Correct AnswerverifiedShow Answer

Oneway to measure HRM effectiveness is to use HR analytics to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

Correct AnswerverifiedShow Answer

A business indicator of the overall effectiveness of HR activities includes

Correct AnswerverifiedShow Answer

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

Correct AnswerverifiedShow Answer

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

Correct AnswerverifiedA high-performance work system is the ri...View AnswerShow Answer

A media company gives its employees monetary bonuses at the end of the company's fiscal year based on employees' contribution to the firm's financial success.This is a method of

Correct AnswerverifiedShow Answer

Which of the following practices is most likely to enhance occupational intimacy?

Correct AnswerverifiedShow Answer

Compensation usually discourages high-performance organizations when it is linked in part to performance measures.

Correct AnswerverifiedShow Answer

What is the perception about training in a learning organization?

Correct AnswerverifiedShow Answer

People experience _____ when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Correct AnswerverifiedShow Answer

According to your text,the practices that do most to promote employee engagement are opportunities for career progress,recognition for accomplishments,and _____.

Correct AnswerverifiedShow Answer

For a learning organization to function well,employees ought to

Correct AnswerverifiedShow Answer

An HRM audit is a formal review of the outcomes of HRM functions.

Correct AnswerverifiedShow Answer

Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?

Correct AnswerverifiedShow Answer

To create a learning organization,one challenge is to shift the focus of training away from merely generating and sharing knowledge toward a stronger focus on teaching skills.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
A high-performance work system is the ri...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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