Question 1

In order to evolve,grow,and prosper,an organization must _____.

Accepted Answer

A)  foster innovation by encouraging the free flow of ideas
B)  refrain from employing young people
C)  adhere to time-tested methods and concepts
D)  avoid collaboration with contractors during the planning stageE) None of the above
F) B) and C)

Question 2

Metadata matches a user's query to many sources of information in an attempt to identify the most important content and the most reliable and relevant source.

Accepted Answer

A) True 
 B)False

Question 3

Participation in a _____ is a means of developing new knowledge,stimulating innovation,or sharing existing tacit knowledge within an organization.

Accepted Answer

A)  zero-based budgeting practice
B)  meta-analysis
C)  social network analysis
D)  community of practiceE) B) and D)
F) C) and D)

Question 4

A group of people,who have been informed about the knowledge management involved in an upcoming project,is enthusiastic about the project's potential.Which of the following can improve the odds of the project's success?

Accepted Answer

A)  Defining a pilot project to address the business needs
B)  Following time-tested methods and concepts
C)  Preventing the dissemination of explicit knowledge
D)  Avoiding collaboration among contractors,suppliers,and other business partnersE) All of the above
F) C) and D)

Question 5

Inessa works as a software engineer in Everett Corp.,which develops cloud-based applications.She is an expert in coding and debugging.Cecilia,who recently joined the firm,is assigned to work side-by-side with Inessa on a debugging project so that she can observe and learn Inessa's approaches and methods.This is an example of _____.

Accepted Answer

A)  offshoring
B)  outsourcing
C)  joint problem solving
D)  shadowingE) A) and B)
F) A) and C) C

Question 6

Which of the following can result in a significant damage to productivity and a decrease in the quality of service in an organization?

Accepted Answer

A)  Fostering innovation by encouraging the free flow of ideas
B)  Collaborating with contractors during the planning stage
C)  Permanent loss of expertise related to core operations
D)  Leveraging the expertise of people across the organizationE) All of the above
F) A) and D)

Question 7

Members of an informal community of practice meet on a regular basis with a well-planned agenda and identified speakers.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is used to manage the changes in decision logic in applications that support credit applications,underwriting,complex order processing,and difficult scheduling?

Accepted Answer

A)  A business rule management system
B)  A risk and hazard management system
C)  A customer relationship management system
D)  An enterprise resource planning systemE) A) and C)
F) All of the above

Question 9

E-discovery is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.

Accepted Answer

A) True 
 B)False  False

Question 10

Which of the following is an example of shadowing?

Accepted Answer

A)  Two new recruits working on an automobile's rear axle
B)  Three young interns practicing under the guidance of an experienced surgeon
C)  A novice and an expert working side-by-side on a new project
D)  Four novice employees working on a client-specific application softwareE) None of the above
F) A) and D)

Question 11

_____ is a process in which a novice and an expert work side-by-side to solve a problem so that the expert's approach is slowly revealed to the observant novice.

Accepted Answer

A)  Proportionate problem solving
B)  Outsourcing
C)  Shadowing
D)  Joint problem solvingE) B) and C)
F) None of the above

Question 12

A _____ is a software used to define,execute,monitor,and maintain the decision logic that is used by the operational systems and processes that run an organization.

Accepted Answer

A)  product life cycle management system
B)  database management system
C)  supply chain management system
D)  business rule management systemE) C) and D)
F) A) and D)

Question 13

Which of the following is a reason for organizations to employ social network analysis (SNA) ?

Accepted Answer

A)  To plan and record quality control activities such as product inspections,asset purchases,and material certifications
B)  To enable an organization to collect,document,assess,remediate,and attest to internal control processes and safeguards
C)  To identify subject experts and set up mechanisms to facilitate the passing of knowledge from experts to colleagues
D)  To decrease costs and improve customer service and reduce the overall investment in inventory in a supply chainE) C) and D)
F) A) and B)

Question 14

In analyzing social media communications from sources such as text,video,and chat,which of the following is considered the most significant data?

Accepted Answer

A)  The content itself
B)  Metadata
C)  Schema
D)  MacrodataE) A) and B)
F) All of the above

Question 15

_____ enables analysts to make judgments about how to interpret and value the content of a message.

Accepted Answer

A)  Metadata
B)  Microdata
C)  Macrodata
D)  InlinedataE) A) and C)
F) All of the above

Question 16

Which of the following can result in effective knowledge management?

Accepted Answer

A)  Developing separate processes for each employee that is structured to their knowledge and specific skills
B)  Enabling employees to share and build on one another's experience and expertise so that mistakes are not repeated
C)  Using software to assist in the creation,analysis,and modification of the design of a component or product
D)  Applying strict access controls,file and directory permissions,to protect data from disclosure or destructionE) B) and D)
F) B) and C) B

Question 17

Containing the scope of a project to impact only a small part of an organization is more risky than trying to take on a project very large in scope.

Accepted Answer

A) True 
 B)False

Question 18

Kaia,a chemical engineering graduate,has documented all titration procedures in her project report.She refers to this report while performing titrations in her laboratory.This is an example of _____.

Accepted Answer

A)  muted knowledge
B)  implied knowledge
C)  tacit knowledge
D)  explicit knowledgeE) A) and B)
F) A) and C)

Question 19

The use of a business rule management system leads to a less accurate implementation of necessary changes to an organization's policies and procedures.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is true of explicit knowledge?

Accepted Answer

A)  It is documented,stored,and codified.
B)  It cannot be shared with others easily.
C)  It is difficult for others to copy.
D)  It is developed as a result of personal experience.E) A) and C)
F) C) and D)

Exam 10: Knowledge Management

In order to evolve,grow,and prosper,an organization must _____.

Correct Answer
verified

Metadata matches a user's query to many sources of information in an attempt to identify the most important content and the most reliable and relevant source.

Correct Answer
verified

Participation in a _____ is a means of developing new knowledge,stimulating innovation,or sharing existing tacit knowledge within an organization.

Correct Answer
verified

A group of people,who have been informed about the knowledge management involved in an upcoming project,is enthusiastic about the project's potential.Which of the following can improve the odds of the project's success?

Correct Answer
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Correct Answer
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C

Which of the following can result in a significant damage to productivity and a decrease in the quality of service in an organization?

Correct Answer
verified

Members of an informal community of practice meet on a regular basis with a well-planned agenda and identified speakers.

Correct Answer
verified

Which of the following is used to manage the changes in decision logic in applications that support credit applications,underwriting,complex order processing,and difficult scheduling?

Correct Answer
verified

E-discovery is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.

Correct Answer
verified
False

Which of the following is an example of shadowing?

Correct Answer
verified

_____ is a process in which a novice and an expert work side-by-side to solve a problem so that the expert's approach is slowly revealed to the observant novice.

Correct Answer
verified

A _____ is a software used to define,execute,monitor,and maintain the decision logic that is used by the operational systems and processes that run an organization.

Correct Answer
verified

Which of the following is a reason for organizations to employ social network analysis (SNA) ?

Correct Answer
verified

In analyzing social media communications from sources such as text,video,and chat,which of the following is considered the most significant data?

Correct Answer
verified

_____ enables analysts to make judgments about how to interpret and value the content of a message.

Correct Answer
verified

Which of the following can result in effective knowledge management?

Correct Answer
verified
B

Containing the scope of a project to impact only a small part of an organization is more risky than trying to take on a project very large in scope.

Correct Answer
verified

Kaia,a chemical engineering graduate,has documented all titration procedures in her project report.She refers to this report while performing titrations in her laboratory.This is an example of _____.

Correct Answer
verified

The use of a business rule management system leads to a less accurate implementation of necessary changes to an organization's policies and procedures.

Correct Answer
verified

Which of the following statements is true of explicit knowledge?

Correct Answer
verified

Exam 10: Knowledge Management

In order to evolve,grow,and prosper,an organization must _____.

Correct AnswerverifiedShow Answer

Metadata matches a user's query to many sources of information in an attempt to identify the most important content and the most reliable and relevant source.

Correct AnswerverifiedShow Answer

Participation in a _____ is a means of developing new knowledge,stimulating innovation,or sharing existing tacit knowledge within an organization.

Correct AnswerverifiedShow Answer

A group of people,who have been informed about the knowledge management involved in an upcoming project,is enthusiastic about the project's potential.Which of the following can improve the odds of the project's success?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedC

Which of the following can result in a significant damage to productivity and a decrease in the quality of service in an organization?

Correct AnswerverifiedShow Answer

Members of an informal community of practice meet on a regular basis with a well-planned agenda and identified speakers.

Correct AnswerverifiedShow Answer

Which of the following is used to manage the changes in decision logic in applications that support credit applications,underwriting,complex order processing,and difficult scheduling?

Correct AnswerverifiedShow Answer

E-discovery is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.

Correct AnswerverifiedFalse

Which of the following is an example of shadowing?

Correct AnswerverifiedShow Answer

_____ is a process in which a novice and an expert work side-by-side to solve a problem so that the expert's approach is slowly revealed to the observant novice.

Correct AnswerverifiedShow Answer

A _____ is a software used to define,execute,monitor,and maintain the decision logic that is used by the operational systems and processes that run an organization.

Correct AnswerverifiedShow Answer

Which of the following is a reason for organizations to employ social network analysis (SNA) ?

Correct AnswerverifiedShow Answer

In analyzing social media communications from sources such as text,video,and chat,which of the following is considered the most significant data?

Correct AnswerverifiedShow Answer

_____ enables analysts to make judgments about how to interpret and value the content of a message.

Correct AnswerverifiedShow Answer

Which of the following can result in effective knowledge management?

Correct AnswerverifiedB

Containing the scope of a project to impact only a small part of an organization is more risky than trying to take on a project very large in scope.

Correct AnswerverifiedShow Answer

Kaia,a chemical engineering graduate,has documented all titration procedures in her project report.She refers to this report while performing titrations in her laboratory.This is an example of _____.

Correct AnswerverifiedShow Answer

The use of a business rule management system leads to a less accurate implementation of necessary changes to an organization's policies and procedures.

Correct AnswerverifiedShow Answer

Which of the following statements is true of explicit knowledge?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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C

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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False

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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B

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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