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Exam 12: Teamwork

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Question 51

Multiple Choice

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_____ refers to a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.

A) Gatekeeping
B) Probing
C) Avoiding
D) Informing
E) Parading

F) A) and C)
G) A) and B)

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Question 52

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When people have problems in business-to-business e-commerce, they tend to behave competitively and defensively rather than collaboratively.

A) True
B) False

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Question 53

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What are the characteristics of a traditional work environment?

_____ is a team strategy that entails making decisions with the team and then letting outsiders know of its intentions.

In a _____ leadership approach, the team leader seeks input from group members for decisions, provides assignments and experiences to develop members' skills and abilities, coordinates group effort, and the like.

Work groups composed of multinational members whose activities span multiple countries are referred to as:

Which of the following is true of team success?

Members feel most important in large groups.

_____ occurs when a tightly knit group is so cooperative that agreeing with one another's opinions and refraining from criticizing others' ideas become norms.

Leaders should closely supervise instead of doing real work to accomplish team goals.

Teams do not function in a vacuum; they are interdependent with other teams.

In the context of roles, _____ keep the team moving toward accomplishment of the objectives.

Scenario B. Use the information given below to answer the questions that follow. You and your classmates decide to form a management club at your university. The following are the steps that took place in the evolution of the club: • Initially, the members meet to decide what you want to do in the club. Many great ideas are put forth and enthusiasm is high. • A few meetings later, things are quite different. Individuals who had original ideas fight for their agenda and tempers flare. Some individuals are try to gain leadership positions in the club; the post is hotly contested for. • After a few weeks of conflict, the members realize that if they don't work together, nothing will get done. The leadership roles have been decided now and group members begin to bond. • By the end of the first semester, the group works in full swing. The projects are on track, members execute their assigned tasks, and the group feels a sense of achievement. -At the point when the club members get bonded, which stage of group formation are they in?

Scenario C. Use the information given below to answer the questions that follow. You have been assigned a team project. You are concerned about this project because your grades depend upon the performance of the team. The students in your team are hard-working and committed. However, you have one team member, Mike, who feels that the course is not important, and that he has better things to do. Mike has decided to let the others do the work. Also, there are some team members who work hard as long as everyone is together, but do not work well on their own. -In this situation, for your team to perform well (and for you to get a good grade) , you would like to create a set of _____ that are positive and productive.

_____ teams make or do things like manufacture, assemble, sell, or provide service.

Compromise may be useful when people are under time pressure, when they need to achieve a temporary solution, or when collaboration fails.

Under which of the following conditions can social loafing be avoided?

In true self-managed teams, the coach is an actual member of the team.

Teams can satisfy important personal needs for their members, such as affiliation and esteem.

In today's organizations, teams are used in the same way as had been done in the past.